Crowne Plaza Greenway, Houston, Complain

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OpinionWell
Rank

5th

Out of 718

Crowne Plaza Greenway	Average Daily Rate: NA Check Rates

Hotel Class:

2712 SOUTHWEST FREEWAY HOUSTON

Houston, View map

0-Star Hotel Rank: 1 of 326
Average review rating: 3.63

OpinionWell Value Index: NA

Traveler reviews analyzed: Expedia (15) , Travelocity (14) , TripAdvisor (279) , YahooTravel (10)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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awful (2) bad (12) big deal (3) broken (4) chipped (2) complain (7) complaint (8) dated (5) difficult (5) dirty (8) disappoint (8) downside (3) dump (2) errors (2) expensive (8) frustrated (4) gross (2) hard (5) horrible (3) issue (27) lack (2) loud (5) mildew (2) mistake (2) mold (4) negative (3) nightmare (4) noise (20) noisy (7) odor (2) outdated (2) overbook (2) poor (4) problem (17) rock (2) rude (3) sad (2) shock (3) slow (8) smell (14) stained (2) terrible (7) tiny (3) unfortunate (2) unhappy (1) weird (1) worn (3) worst (3) wrong (1) yucky (1)

Complain

Appears in 7 comments.

The following words were used in comments with Complain:
desk (3) hot (2) hotel (2) noise (2) room (4) staff (2) water (3)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. No hot water - the hotel fixed it pretty quickly but this is the 4 stay here and everyone time no hot water? Wondering if maybe they just turn it off for rooms not being used? The staff were fast to fix so can't complain on this.

"business houston " Read full review on TripAdvisor 4/24/2012 Vote

2. I did complain to the front desk as I was checking out but he said it maybe that way because it was sold-out.

"OK location but no hot water. " Read full review on TripAdvisor 1/30/2012 Vote

3. And i had 25 rooms booked and all my people were happy and no complains.

"jeffriestravel group " Read full review on TripAdvisor 11/8/2011 Vote

4. When we tried to call the front desk to complain, the phone didn't work.

"Worst Place I've Ever Stayed " Read full review on TripAdvisor 6/19/2011 Vote

5. I have never before had the occasion to complain about water temperature in any hotel in which I have ever stayed.

"Increase your priceline bid to escape this one " Read full review on TripAdvisor 1/14/2011 Vote

6. Since some of the reviewers complained about the noise from the freeway, I asked for a room away from all the noise.

"Not 3 star hotel, but it was clean and the staff was very accommodating " Read full review on TripAdvisor 6/3/2010 Vote

7. The front desk staff were friendly and courteous, the rooms were clean and well furnished, the beds were fine, and I really had no complains.

"Solid hotel, pleasant stay " Read full review on TripAdvisor 4/21/2010 Vote