Penguin Hotel, Miami Beach, Lack

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OpinionWell
Rank

96th

Out of 468

Penguin Hotel	Average Price: $189 Check Rates

Hotel Class:

1418 Ocean Drive

Miami Beach, 33139 View map

3-Star Hotel Rank: 15 of 35
Average review rating: 3.11

OpinionWell Value Index: 4

Traveler reviews analyzed: Expedia (54) , MyTravelGuide (4) , TripAdvisor (96)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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a bit small (4) annoy (3) appalled (2) arrogant (2) avoid (3) awful (2) bad (22) big deal (4) broken (3) complain (13) complaint (7) damage (2) dirty (5) disappoint (3) disgust (2) downside (2) dump (8) expensive (2) filthy (2) gross (2) hard (3) horrible (12) issue (7) lack (5) loud (7) mess (4) mistake (2) mold (5) negative (6) noise (7) noisy (9) overbook (2) poor (4) problem (17) rock (2) rude (10) scary (2) slow (4) smell (13) stink (2) tear (2) terrible (3) tiny (7) too small (2) unfortunate (2) unhelpful (2) urine (2) weird (2) worst (4) wrong (8)

Lack	Appears in 5 comments.

The following words were used in comments with Lack:
customer (3) hotel (2) lacking (5) management (2) service (3)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Second, the lack of A/C in the hotel was unbelievable considering it was unseasonably warm that weekend.

"I would never stay here again!! " Read full review on TripAdvisor 10/12/2009 Vote

2. What I didn't expect was the horrible customer service, lack of A/C, and bad advertising of amenities.

"I would never stay here again!! " Read full review on TripAdvisor 10/12/2009 Vote

3. This was both, however, the staff and management (or lack of management I should say) was so awful I thought I may have stepped into the twilight zone.

"Absolutely TERRIBLE " Read full review on TripAdvisor 7/2/2009 Vote

4. Only complaints about the hotel was the (lack of) customer service.

"A cute little boutique hotel " Read full review on TripAdvisor 12/24/2007 Vote

5. I get the typical south beach lack of Customer Service I have no problem with that, again I am not a fussy prima size 2.

"PLEASE read and PLEASE Walk away! " Read full review on TripAdvisor 7/23/2007 Vote