Penguin Hotel, Miami Beach, Complaint

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Rank

96th

Out of 468

Penguin Hotel	Average Price: $189 Check Rates

Hotel Class:

1418 Ocean Drive

Miami Beach, 33139 View map

3-Star Hotel Rank: 15 of 35
Average review rating: 3.11

OpinionWell Value Index: 4

Traveler reviews analyzed: Expedia (54) , MyTravelGuide (4) , TripAdvisor (96)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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a bit small (4) annoy (3) appalled (2) arrogant (2) avoid (3) awful (2) bad (22) big deal (4) broken (3) complain (13) complaint (7) damage (2) dirty (5) disappoint (3) disgust (2) downside (2) dump (8) expensive (2) filthy (2) gross (2) hard (3) horrible (12) issue (7) lack (5) loud (7) mess (4) mistake (2) mold (5) negative (6) noise (7) noisy (9) overbook (2) poor (4) problem (17) rock (2) rude (10) scary (2) slow (4) smell (13) stink (2) tear (2) terrible (3) tiny (7) too small (2) unfortunate (2) unhelpful (2) urine (2) weird (2) worst (4) wrong (8)

Complaint

Appears in 16 comments.

The following words were used in comments with Complaint:
complaints (16) great (2) hotel (4) never (2) room (6) staff (3)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Only complaint is that the staff are very unhelpful.

"Awesome rooms " Read full review on Expedia 2/11/2010 Vote

2. We got a great deal on this hotel, so no complaints from us.

"Good value for South Beach! " Read full review on TripAdvisor 12/9/2009 Vote

3. No serious complaints about the room.

"Contemporary, clean rooms -- but major issues " Read full review on TripAdvisor 10/28/2009 Vote

4. I mentioned this to staff who (upon my repeat complaint) said that the part had been ordered but in the 5 nights I spent there, it never materialised.

"Quality hotel on Ocean Drive " Read full review on TripAdvisor 10/14/2009 Vote

5. My only complaint was the noise of the delivery trucks in the morning.

"The Penquin was excellant! " Read full review on Expedia 1/20/2009 Vote

6. But with an ocean over the road, it can't be a true complaint.

"I don't understand the negativity! " Read full review on TripAdvisor 1/9/2009 Vote

7. The room was great, no complaints.

"Great room bad service " Read full review on Expedia 12/10/2008 Vote

8. But the bed was comfy and we had no real complaints.

"Cool decor, good location, good price " Read full review on TripAdvisor 12/7/2008 Vote

9. No complaints whatsoever.

"Absolutely amazing hotel for the money " Read full review on Expedia 9/17/2008 Vote

10. We had no complaints with our stay.

"great experience " Read full review on TripAdvisor 3/2/2008 Vote