Penguin Hotel, Miami Beach, Complain

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OpinionWell
Rank

96th

Out of 468

Penguin Hotel	Average Price: $189 Check Rates

Hotel Class:

1418 Ocean Drive

Miami Beach, 33139 View map

3-Star Hotel Rank: 15 of 35
Average review rating: 3.11

OpinionWell Value Index: 4

Traveler reviews analyzed: Expedia (54) , MyTravelGuide (4) , TripAdvisor (96)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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a bit small (4) annoy (3) appalled (2) arrogant (2) avoid (3) awful (2) bad (22) big deal (4) broken (3) complain (13) complaint (7) damage (2) dirty (5) disappoint (3) disgust (2) downside (2) dump (8) expensive (2) filthy (2) gross (2) hard (3) horrible (12) issue (7) lack (5) loud (7) mess (4) mistake (2) mold (5) negative (6) noise (7) noisy (9) overbook (2) poor (4) problem (17) rock (2) rude (10) scary (2) slow (4) smell (13) stink (2) tear (2) terrible (3) tiny (7) too small (2) unfortunate (2) unhelpful (2) urine (2) weird (2) worst (4) wrong (8)

Complain

Appears in 13 comments.

The following words were used in comments with Complain:
bad (2) customer (2) desk (4) hotel (3) not (4) room (4)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. com) to complain.

"Beware- $200 Deposit!!!! " Read full review on TripAdvisor 3/4/2010 Vote

2. There was a couple complaining about their reservation, how they were being discriminated against.

"Beware- $200 Deposit!!!! " Read full review on TripAdvisor 3/4/2010 Vote

3. I went down to the desk to complain, and was immediately given a much nicer room in the back of the hotel.

"A SOUTH BEACH GEM " Read full review on Expedia 1/27/2010 Vote

4. Also when complaining I met another guest who had just had their enitre room robbed.

"Theft and no management " Read full review on TripAdvisor 3/25/2009 Vote

5. When I went to complain about the rooms not being cleaned I could not meet with a manager.

"Theft and no management " Read full review on TripAdvisor 3/25/2009 Vote

6. I did not complain because I had had a wonderful four days away and I did not want to ruin it.

"Well! " Read full review on TripAdvisor 1/18/2009 Vote

7. My husband thought that I should have complained and gotten some of our money back.

"Well! " Read full review on TripAdvisor 1/18/2009 Vote

8. ' I complained that it was only minutes away.

"I'd rather sleep on the street " Read full review on TripAdvisor 3/24/2008 Vote

9. I now understood what the man at the front desk was complaining about.

"This place should be shut down! " Read full review on TripAdvisor 3/21/2008 Vote

10. Everyday I walked past the front desk there were customers there complaining about being moved and about being lied to by the staff at the hotel.

"This place should be shut down! " Read full review on TripAdvisor 3/21/2008 Vote