Mondrian, A Morgans Hotel, Miami Beach, Rude

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Home » United States » Florida » Miami Destinations » Miami Hotels » Mondrian, A Morgans Hotel

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Rank

25th

Out of 468

Mondrian, A Morgans Hotel	Average Daily Rate: NA Check Rates

Hotel Class:

1100 West Avenue

Miami Beach, 33139 View map

4-Star Hotel Rank: 1 of 34
Average review rating: 4.09

OpinionWell Value Index: NA

Traveler reviews analyzed: Expedia (19) , Travelocity (2) , TripAdvisor (126)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Rude	Appears in 8 comments.

The following words were used in comments with Rude:
computer (3) good (3) guest (3) hotel (3) room (2) service (2) staff (2) useful (3)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Good points- Pool and gym areas have wonderful view- Significant attention to minor but important details (Bose speakers, cable TV guide)Bad points - Shower is aesthetically pleasing but functionally deficient, leading to flooded bathroom floor- Guest service is mixed; some employees extremely friendly and helpful, others borderline incompetent, condescending, and rude- Tries too hard to be hip (imho).

"Visit the bar area, but don't stay at the hotel " Read full review on TripAdvisor 5/24/2010 Vote

2. The waitstaff was rude, the food was bland, and the rooms were below the standard I expected.

"Subpar experience " Read full review on TripAdvisor 2/19/2010 Vote

3. Being put on hold on the phone for 10 minutes, rude and dismissive, lost baggage, dazed looks in everyone's eyes when asked a simple question.

"Worst hotel experience ever... " Read full review on TripAdvisor 2/15/2010 Vote

4. The concierge inside, was more interested in securing a private jet for a high roller in the hotel, than answering questions from other guests, and was quite rude to several guests who stopped for directions or suggestions.

"MOLDY and Noisy " Read full review on TripAdvisor 1/30/2010 Vote

5. Room service was good, our snack in the hotel bar good, but the bartenders were RUDE.

"MOLDY and Noisy " Read full review on TripAdvisor 1/30/2010 Vote

6. The last thing we need these days is rude or arrogant staff when you're paying $300/night.

"A fun, fantasy adventure " Read full review on TripAdvisor 7/14/2009 Vote

7. We had been promised that we could use the hotel's computer in the lobby but when I came down to use the computer I was rudely told that I was not allowed to use the computer.

"What a nightmare " Read full review on TripAdvisor 1/18/2009 Vote

8. The staff were rude and unprofessional and they even lied to us.

"What a nightmare " Read full review on TripAdvisor 1/18/2009 Vote