Cresthill Suites Albany, Albany, Lack

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Rank

8th

Out of 62

Cresthill Suites Albany	Average Price: $122 Check Rates

Hotel Class:

1415 Washnigton Avenue

Albany, 12206 View map

2-Star Hotel Rank: 4 of 23
Average review rating: 3.88

OpinionWell Value Index: 3

Traveler reviews analyzed: Expedia (6) , MyTravelGuide (1) , TripAdvisor (79) , YahooTravel (10)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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annoy (1) apologetic (1) appalled (1) avoid (1) awful (1) bad (6) broken (4) chipped (3) complain (4) complaint (2) damage (3) difficult (2) dirty (7) disappoint (2) disgust (1) downside (1) dull (1) filthy (2) hard (4) horrible (2) inconvenient (4) issue (5) lack (4) mediocre (1) mess (1) mistake (2) negative (2) noise (3) noisy (2) odor (1) peeling (1) poor (4) poorly (2) problem (8) ridiculous (1) rock (2) rude (2) shabby (3) smell (8) smelly (1) stale (1) terrible (4) tiny (2) uncomfortable (1) unsafe (1) weird (1) worn (1) would have liked (1) wrong (2) yucky (1)

Lack	Appears in 4 comments.

The following words were used in comments with Lack:
customer (2) lacking (4) management (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. I am so appalled at the lack of customer service right off the bat and the way I am being treated.

"Bad Start " Read full review on TripAdvisor 5/9/2012 Vote

2. Her refusal to resolve the problems, her poor attitude, and her neglect to allow me to speak with the manager all demonstrate lack of care for customers and concern for representation of CrestHill Suites.

"Do not stay here...rude staff. " Read full review on TripAdvisor 6/10/2011 Vote

3. Only minor complaint, was the coolness of the staff, with the exception of a helpful and friendly snack presenter, for lack of a better title, in the early evening.

"Would stay again " Read full review on YahooTravel 4/30/2008 Vote

4. While convenient and moderately priced, there is a lack of security or responsive management at this hotel.

"Use of Guest Rooms " Read full review on YahooTravel 8/12/2007 Vote