Cresthill Suites Albany, Albany, Complain

OpinionWell's Blog

Home » United States » New York » Albany Hotels » Cresthill Suites Albany

OpinionWell
Rank

8th

Out of 62

Cresthill Suites Albany	Average Price: $122 Check Rates

Hotel Class:

1415 Washnigton Avenue

Albany, 12206 View map

2-Star Hotel Rank: 4 of 23
Average review rating: 3.88

OpinionWell Value Index: 3

Traveler reviews analyzed: Expedia (6) , MyTravelGuide (1) , TripAdvisor (79) , YahooTravel (10)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

Search reviews for other problems

Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

All Positive Negative

Keyword Search

annoy (1) apologetic (1) appalled (1) avoid (1) awful (1) bad (6) broken (4) chipped (3) complain (4) complaint (2) damage (3) difficult (2) dirty (7) disappoint (2) disgust (1) downside (1) dull (1) filthy (2) hard (4) horrible (2) inconvenient (4) issue (5) lack (4) mediocre (1) mess (1) mistake (2) negative (2) noise (3) noisy (2) odor (1) peeling (1) poor (4) poorly (2) problem (8) ridiculous (1) rock (2) rude (2) shabby (3) smell (8) smelly (1) stale (1) terrible (4) tiny (2) uncomfortable (1) unsafe (1) weird (1) worn (1) would have liked (1) wrong (2) yucky (1)

Complain

Appears in 4 comments.

The following words were used in comments with Complain:
desk (2) happy (2) service (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

Sort by:

1. I am sure that people write you to complain when things go wrong or if they feel they have received bad service so I hope you will likewise appreciate and recognize those who go beyond the call of duty in ensuring the highest level of service to their visiting guests.

"Great Value, Great Service, Great Price " Read full review on TripAdvisor 3/27/2012 Vote

2. I complained to the front desk about the timeslot for the happy hour and was told that it is free so I should be happy.

"Striving to be among the big leagues " Read full review on TripAdvisor 4/6/2011 Vote

3. When I complained that I wasn't told that the desk clerk called a manager and said we could have a regular room.

"good deal " Read full review on TripAdvisor 2/14/2011 Vote

4. cannot complain.

"good value for money " Read full review on TripAdvisor 11/4/2009 Vote