Reno Hilton, Reno, Problem

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Rank

6th

Out of 158

Reno Hilton	Average Daily Rate: NA Check Rates

Hotel Class:

2500 East 2nd Street

Reno, 89595 View map

4-Star Hotel Rank: 2 of 5
Average review rating: 3.77

OpinionWell Value Index: NA

Traveler reviews analyzed: Expedia (180) , MyTravelGuide (635) , YahooTravel (64)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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avoid (3) bad (14) bit dated (2) broken (3) complain (4) complaint (6) confront (1) crap (1) dated (4) difficult (5) dirty (15) disappoint (6) downside (2) expensive (4) filthy (2) gross (3) hard (7) horrible (3) is a joke (2) issue (5) lack (2) loud (5) mess (3) mildew (2) nasty (3) negative (8) noise (6) noisy (6) odor (2) outdated (4) poor (6) poorly (2) problem (12) ridiculous (3) rock (2) rude (8) slow (8) smell (20) smelly (3) stained (2) stale (1) stunk (2) terrible (7) uncomfortable (2) unfortunate (2) unpleasant (2) was a joke (2) worn (4) worst (6) wrong (2)

Problem

Appears in 28 comments.

The following words were used in comments with Problem:
clean (3) few (2) flaws (2) floor (2) great (4) hotel (5) not (8) old (2) quick (2) reservation (2) room (6) service (3) sheets (2) shower (2) staff (4) stains (4) trip (2) vehicles (2) wall (2) well (2)

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1. A few of us have tried to resolve a problem and have been strung along and nothing done to resolve this problem.

"Three Timer " Read full review on Expedia 8/25/2010 Vote

2. I would and have suggesed to friends to stay there but I feel the new upper brass has a the "Hell With You" attitude when it comes to fixing a problem as a few of us had.

"Three Timer " Read full review on Expedia 8/25/2010 Vote

3. My travel companion was impressed with the shower height since he is a taller guy this is always a problem for him.

"Love the hotel, not so crazy about Reno " Read full review on Expedia 2/9/2010 Vote

4. Hotel management admitted they knew the night stands were a problem, but they didn’t apologize or offer any sort of compensation.

"Very disappointed with Grand Sierra " Read full review on Expedia 7/22/2009 Vote

5. There are serious management problems at this place.

"Very disappointed with Grand Sierra " Read full review on Expedia 7/22/2009 Vote

6. the only problem is that it was extremely crowded.

"fun but crowded " Read full review on Expedia 6/23/2009 Vote

7. This hotel not only has lots to do but, when a problem can up I was upgraded to a suite very friendly staff.

"excellent service " Read full review on Expedia 3/11/2009 Vote

8. everything was great the only problem was the waitreses when you are playing.

"its ok " Read full review on Expedia 2/25/2009 Vote

9. Main problem was lack of enough eating capacity - regular rush times left very long lines (wait) and the service was slow at those times.

"Very good value. " Read full review on Expedia 1/18/2009 Vote

10. An excellent hotel in every way except for one major flaw or problem.

Read full review on MyTravelGuide 8/28/2008 Vote