Peppermill Hotel, Reno, Rude

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OpinionWell
Rank

4th

Out of 158

Peppermill Hotel	Average Daily Rate: NA Check Rates

Hotel Class:

2707 South Virginia Street

Reno, 89502 View map

5-Star Hotel Rank: 1 of 1
Average review rating: 3.62

OpinionWell Value Index: NA

Traveler reviews analyzed: BedBugRegistry (5) , Expedia (119) , MyTravelGuide (634) , YahooTravel (86)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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avoid (2) bad (7) bed bugs (8) big deal (2) broke (1) broken (2) complain (6) complaint (2) delay (1) depress (1) dingy (1) dirty (1) disappoint (11) disturbing (1) downside (1) expensive (11) frustrated (2) hard (2) horrible (6) issue (2) itchy (4) lack (2) loud (2) mistake (2) mold (2) noisy (5) outdated (2) overcharged (1) peeling (1) poor (2) pricey (1) problem (12) ridiculous (1) robbed (1) rude (6) shock (2) sick (1) slow (2) smell (10) stain (1) tacky (3) tear (1) terrible (2) unacceptable (1) unfriendly (3) unhelpful (1) unpleasant (2) worn (1) worst (3) wrong (1)

Rude	Appears in 23 comments.

The following words were used in comments with Rude:
construction (4) desk (4) elevator (2) furniture (2) hallway (2) lousy (2) most (2) noisy (2) not (2) quality (2) room (8) service (2) staff (11) walking (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. This time we arrived very late and the front desk lady was very rude.

"Filthy " Read full review on Expedia 11/18/2009 Vote

2. ) We found some of the employees somewhat rude when we complained or ask for directions.

"Disappointed !!! " Read full review on Expedia 8/6/2009 Vote

3. Cold showers, dirty rooms and rude staff.

Read full review on MyTravelGuide 6/12/2009 Vote

4. Especially bad were the reception people who were shockingly rude.

Read full review on MyTravelGuide 6/12/2009 Vote

5. All staff were rude, impatient and not helpful in the least (except those that were in a tipping position valet, bellhops).

Read full review on MyTravelGuide 6/12/2009 Vote

6. My encounters with the staff were frustrating, many were rude, unhelpful, seemed angry that we didn't know how things worked, but how could you if it is your first time visiting? They even made my friend with the over draft charges cry, telling her it was not their problem that they overcharged her card and didn't tell her.

"I GOT BED BUGS TOO " Read full review on YahooTravel 11/22/2008 Vote

7. No bathtub, very rude front desk staff, extremely slow.

Read full review on MyTravelGuide 10/1/2008 Vote

8. I told him that I have never been treated so rudely and he kept rudely repeating this mantra that I would have to pay more for the room if I wanted it.

"Nightmare with night manager Russell " Read full review on YahooTravel 8/9/2008 Vote

9. I was shocked at his rudeness and lack of professional mannerisms and told him so.

"Nightmare with night manager Russell " Read full review on YahooTravel 8/9/2008 Vote

10. Staff was rude.

Read full review on MyTravelGuide 4/4/2008 Vote