Peppermill Hotel, Reno, Complaint

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OpinionWell
Rank

4th

Out of 158

Peppermill Hotel	Average Daily Rate: NA Check Rates

Hotel Class:

2707 South Virginia Street

Reno, 89502 View map

5-Star Hotel Rank: 1 of 1
Average review rating: 3.62

OpinionWell Value Index: NA

Traveler reviews analyzed: BedBugRegistry (5) , Expedia (119) , MyTravelGuide (634) , YahooTravel (86)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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avoid (2) bad (7) bed bugs (8) big deal (2) broke (1) broken (2) complain (6) complaint (2) delay (1) depress (1) dingy (1) dirty (1) disappoint (11) disturbing (1) downside (1) expensive (11) frustrated (2) hard (2) horrible (6) issue (2) itchy (4) lack (2) loud (2) mistake (2) mold (2) noisy (5) outdated (2) overcharged (1) peeling (1) poor (2) pricey (1) problem (12) ridiculous (1) robbed (1) rude (6) shock (2) sick (1) slow (2) smell (10) stain (1) tacky (3) tear (1) terrible (2) unacceptable (1) unfriendly (3) unhelpful (1) unpleasant (2) worn (1) worst (3) wrong (1)

Complaint

Appears in 12 comments.

The following words were used in comments with Complaint:
clean (2) complaints (12) great (2) hard (2) location (2) need (2) noise (2) noisy (2) not (4) responsive (2) room (2) staff (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. It took a week, two calls to their accounting department, promises of corrections, AND a complaint to the Reno Better Business Bureau before they made restitution.

"Charges to my Credit Card after checkout! " Read full review on YahooTravel 12/12/2008 Vote

2. No complaints with us.

"Beautiful New Tuscany Tower Rooms @ Peppermill " Read full review on YahooTravel 9/18/2008 Vote

3. My chief complaint was I needed a wake up call one day and did not get it.

Read full review on MyTravelGuide 5/29/2008 Vote

4. My chief complaint was I needed a wake up call one day and did not get it.

Read full review on MyTravelGuide 5/28/2008 Vote

5. My only complaint is that it's really hard for me to get comps with the Peppermill Rewards card.

Read full review on MyTravelGuide 8/23/2007 Vote

6. My only complaint is that it's really hard for me to get comps with the Peppermill Rewards card.

Read full review on MyTravelGuide 8/23/2007 Vote

7. My only complaint is the expansion is making it so big, its kind of lost its small town appeal.

"Family stay over spot " Read full review on YahooTravel 5/14/2007 Vote

8. Loved everything - no complaints.

Read full review on MyTravelGuide 12/27/2006 Vote

9. Great location, clean, very noisy, staff not responsive to complaints of noise.

Read full review on MyTravelGuide 10/1/2006 Vote

10. Great location, clean, very noisy, staff not responsive to complaints of noise.

Read full review on MyTravelGuide 10/1/2006 Vote