Peppermill Hotel, Reno, Mistake

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OpinionWell
Rank

4th

Out of 158

Peppermill Hotel	Average Daily Rate: NA Check Rates

Hotel Class:

2707 South Virginia Street

Reno, 89502 View map

5-Star Hotel Rank: 1 of 1
Average review rating: 3.62

OpinionWell Value Index: NA

Traveler reviews analyzed: BedBugRegistry (5) , Expedia (119) , MyTravelGuide (634) , YahooTravel (86)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Mistake

Appears in 6 comments.

The following words were used in comments with Mistake:
barely (2) food (2) order (3) warm (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. We argued that such a change was not an upgrade, and since it was their mistake, we shouldn’t have to pay the extra.

"Great hotel, not so great service " Read full review on Expedia 8/26/2009 Vote

2. I asked him to discuss it with his manager as I didn't feel that I should bear the financial responsibility since it was their mistake in the first place.

"Nightmare with night manager Russell " Read full review on YahooTravel 8/9/2008 Vote

3. The food was a half-hour late, barely warm, the chicken sandwich was burnt, and they made 2 additional mistakes on our order.

Read full review on MyTravelGuide 7/11/2007 Vote

4. The food was a half-hour late, barely warm, the chicken sandwich was burnt, and they made 2 additional mistakes on our order.

Read full review on MyTravelGuide 7/11/2007 Vote

5. Bedding stunk like "dirty rag", multiple mistakes on room service order.

Read full review on MyTravelGuide 7/9/2007 Vote

6. I selected the Peppermill, HUGE MISTAKE.

"NEVER AGAIN! " Read full review on YahooTravel 11/14/2006 Vote