Hotel Astor, Miami Beach, Complaint

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Rank

9th

Out of 56

Hotel Astor	Average Daily Rate: NA Check Rates

Hotel Class:

956 Washington Avenue

Miami Beach, 33139 View map

4-Star Hotel Rank: 9 of 34
Average review rating: 4.05

OpinionWell Value Index: NA

Traveler reviews analyzed: Expedia (35) , MyTravelGuide (15) , Travelocity (11) , TripAdvisor (174)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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annoy (3) arrogant (3) avoid (4) bad (13) broke (4) broken (7) complain (14) complaint (7) dated (2) difficult (4) dingy (2) dirty (5) disappoint (13) disturbing (6) downside (2) dreadful (2) dump (2) expensive (19) flaws (3) frustrated (2) gross (4) hard (7) hardly (3) hassle (4) hate (2) horrible (3) inadequate (2) inconvenient (2) issue (15) lack (4) loud (22) negative (5) nightmare (2) noise (47) noisy (26) peeling (2) poor (12) problem (32) ridiculous (4) rude (2) shame (3) slow (5) smell (3) stained (11) terrible (10) uncomfortable (2) unfortunate (2) worn (4) worst (6) wrong (4)

Complaint

Appears in 11 comments.

The following words were used in comments with Complaint:
beach (2) cleanliness (2) complaints (11) room (2)

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1. Our other complaint was the yelling of the cleaning staff.

"Good but could easily be great " Read full review on TripAdvisor 3/8/2010 Vote

2. Our main complaint was the lack of cleanliness.

"Good but could easily be great " Read full review on TripAdvisor 3/8/2010 Vote

3. My main complaint was that the rooms and hallways are covered with a wood laminate and no carpeting, which was nice from a cleanliness standpoint, but not ideal from a sound muffling standpoint (We heard it everytime someone walked down the hall or closed a door).

"This hotel is a short walk to the beach and to the restaurants and has a pretty outdoor patio. " Read full review on TripAdvisor 1/2/2010 Vote

4. During Tuesday's sleepless night I wrote a complaint addressed to the manager, asking for a feedback.

"Avoid Tuesday nights " Read full review on TripAdvisor 3/19/2009 Vote

5. 2 hours later, we made another complaint about the noise and was told that there was nothing they can do about it.

"The restaurant turns into a club! " Read full review on TripAdvisor 12/28/2008 Vote

6. I only have 1 complaint about Miami Beach - what is all this closing the beach at 4.

"Fantastic Value " Read full review on TripAdvisor 5/30/2008 Vote

7. The only possible complaint was slow breakfast service in the restaurant - but other than that the Astor gets a huge thumbs up.

"Astor Makes Work Trip Bearable " Read full review on TripAdvisor 2/27/2008 Vote

8. The only complaints would be the lighting (very dim), no clock in the room and the hairdryer doesn't work well.

"Great hotel option!! " Read full review on TripAdvisor 2/19/2008 Vote

9. However, even with the above complaints, we truley loved our stay.

"Couldn't have been happier " Read full review on TripAdvisor 10/3/2007 Vote

10. The people at the front desk, especially Angelo, were very helpful and overall I have no complaints.

"Excellent choice for South Beach " Read full review on TripAdvisor 8/13/2007 Vote