The Ritz-Carlton, South Beach, Miami Beach, Complaint

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Rank

4th

Out of 56

The Ritz-Carlton, South Beach	Average Daily Rate: NA Check Rates

Hotel Class:

1 Lincoln Road

Miami Beach, 33139 View map

0-Star Hotel Rank: 5 of 60
Average review rating: 4.57

OpinionWell Value Index: NA

Traveler reviews analyzed: Expedia (59) , MyTravelGuide (1) , Travelocity (6) , TripAdvisor (251)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Complaint

Appears in 27 comments.

The following words were used in comments with Complaint:
$ (2) beach (2) clean (2) complaints (27) expense (2) hotel (5) housekeeping (2) need (2) not (3) pool (2) room (7) service (2) small (2)

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1. Our major complaint was with housekeeping.

"nice value....some service failures " Read full review on TripAdvisor 5/14/2010 Vote

2. The only complaint I need to make is that the bathtub was dirty.

"Beautiful Hotel!!! " Read full review on TripAdvisor 3/9/2010 Vote

3. (there's one outside by the pool)Though we enjoyed the benefit of an upgraded room, one complaint: while the ocean views and balcony made the room, the size was very small.

"Excellent choice " Read full review on TripAdvisor 12/8/2009 Vote

4. The only complaint I have is that the drinks were ridiculously expensive- $21 for a daquiri- seriously? I know it's a hotel, but that is a bit much.

"Great Girls Weekend " Read full review on TripAdvisor 10/30/2009 Vote

5. Only complaint about the Ritz is the elevator.

"Unparalleled Service Makes for a Great Girl Weekend Away " Read full review on TripAdvisor 9/21/2009 Vote

6. My only minor complaint was that the television remote didn't work.

"GREAT HOTEL, WOULD DEFINITELY RETURN " Read full review on Expedia 9/15/2009 Vote

7. What he was trying to do, I think, was forestall complaints about the truly grotty location of our room, but there were more tactful ways of putting it.

"Not a pleasant experience. " Read full review on TripAdvisor 8/21/2009 Vote

8. Absolutely no complaints.

"We'll be back... " Read full review on TripAdvisor 7/8/2009 Vote

9. Oh, I actually have other complaints.

"Great location but inconsistent service " Read full review on TripAdvisor 5/28/2009 Vote

10. My biggest complaint is my spa service.

"Great location but inconsistent service " Read full review on TripAdvisor 5/28/2009 Vote