The Westin Maui Resort and Spa, Lahaina, Poor

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Rank

8th

Out of 91

The Westin Maui Resort and Spa	Average Price: $376 Check Rates

Hotel Class:

2365 Kaanapali ParkWay

Lahaina, 96761 View map

4-Star Hotel Rank: 4 of 12
Average review rating: 4.04

OpinionWell Value Index: 4

Traveler reviews analyzed: Expedia (104) , MyTravelGuide (279) , TripAdvisor (1727) , YahooTravel (108)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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annoy (42) avoid (44) awful (29) bad (139) big deal (25) broken (26) chipped (16) complain (93) complaint (56) cramped (23) dated (61) difficult (46) dirty (82) disappoint (185) downside (22) expensive (250) gross (14) hard (90) hate (14) horrible (38) issue (114) lack (28) loud (60) mildew (18) mold (16) negative (98) noise (96) noisy (65) outdated (37) outrageous (18) overpriced (49) poor (47) pricey (82) problem (187) ridiculous (36) rock (217) rough (18) rude (63) sad (15) shock (17) slow (71) smell (60) terrible (38) tiny (54) too small (22) uncomfortable (16) unfortunate (48) worn (34) worst (38) wrong (41)

Poor	Appears in 57 comments.

The following words were used in comments with Poor:
beach (9) breakfast (4) buffet (4) customer (5) expense (4) food (9) great (4) high (4) hotel (10) housekeeping (4) nice (5) not (4) outdated (5) pool (6) price (4) quality (6) resort (4) room (12) service (32) value (3)

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1. However the service in Tropica and at the pool was poor and the staff were just plain unfriendly.

"Starwood Points pay off! " Read full review on TripAdvisor 5/8/2012 Vote

2. I didn't think this Westin was too old or in poor condition.

"Serene and Beautiful " Read full review on TripAdvisor 4/23/2012 Vote

3. Many reviews I checked before selecting this hotel noted poor service.

"Not your usual Westin " Read full review on TripAdvisor 4/20/2012 Vote

4. The rooms are poor and outdated, the service was okay, and the food was very expensive and average at best quality.

"Overpriced " Read full review on TripAdvisor 4/7/2012 Vote

5. If you have an endless supply of money, don't mind paying $12 for a watered down drink, poor food and thirty to sixty dollars for a pool or beach cabana or lounge chairs, then this is your paradise.

"Kind of my own fault " Read full review on TripAdvisor 3/6/2012 Vote

6. The room came out to be over $400/ night, so it was a fairly high price to pay for such poor service and a terrible room.

"Not recommended " Read full review on TripAdvisor 2/16/2012 Vote

7. Considering what you pay per night, I have never experienced such poor customer service and almost complete lack of concern or care for guests.

"DONT WASTE YOUR MONEY " Read full review on TripAdvisor 2/9/2012 Vote

8. The incredibly expensive ocean front room was extremely tired and cramped with an ancient bathroom and poor quality / insufficient soaps and lotions.

"Peak period disappointment " Read full review on TripAdvisor 1/26/2012 Vote

9. Service generally throughout our stay was poor, no greeting nor bell service evident at all, self parking 'full' requriing valet every time.

"Peak period disappointment " Read full review on TripAdvisor 1/26/2012 Vote

10. For a Starwood property the room quality is very poor.

"Rooms are run down! " Read full review on TripAdvisor 1/21/2012 Vote