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Rank
8th
Out of 91

The Westin Maui Resort and Spa

Average Price: $376  
 
Hotel Class:
2365 Kaanapali ParkWay
Lahaina, 96761 View map  
4-Star Hotel Rank: 4 of 12
Average review rating: 4.04
OpinionWell Value Index: 4
Traveler reviews analyzed: Expedia (104) , MyTravelGuide (279) , TripAdvisor (1727) , YahooTravel (108)
SAFE TO BOOK ? (0/5 issues found)
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The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Difficult
Appears in 61 comments. 
The following words were used in comments with Difficult:
area (9)   beach (7)   bed (3)   chair (17)   deck (5)   guest (3)   hotel (4)   kid (4)   nice (6)   not (5)   park (9)   party (3)   pool (18)   pretty (8)   quickly (4)   reviews (2)   room (7)   sleep (4)   small (5)   towel (3)    
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1. We were traveling with our dog and had an EXTREMELY difficult time trying to find a hotel/motel/B&B that accepted dogs.
"Amazing guest service and dog friendly! " Read full review on TripAdvisor   5/19/2012 Vote      
2. The pools were amazing and didn't seem to be too difficult to get a chair as there are so many.
"Customer service is not a priority at this hotel! " Read full review on TripAdvisor   5/6/2012 Vote      
3. So sleeping was difficult.
"Wonderful Family Vacation " Read full review on TripAdvisor   4/6/2012 Vote      
4. The rooms were cramped, making it difficult to move about with two adults and two kids.
"I'd Return to the Westin " Read full review on TripAdvisor   3/18/2012 Vote      
5. The pool area was nice but always busy and it was sometimes difficult to find two loungers especially near the adult pool.
"Good location but needs an update " Read full review on TripAdvisor   3/10/2012 Vote      
6. I don't mind a lot of people at a place but it meant that the personalized service/ attention (other than those I mentioned) was difficult for them to deliver on.
"I can be bought but this place was AMAZING! " Read full review on TripAdvisor   3/6/2012 Vote      
7. Additionally through all of the complaining it was very difficult to get through to guest services to even get attention and had to literally go downstairs to the front desk to complain.
"A disappointing trip to paradise " Read full review on TripAdvisor   3/3/2012 Vote      
8. The noise made it very difficult to sleep.
"Not what it used to be " Read full review on TripAdvisor   1/29/2012 Vote      
9. The pool area was nice, but the deck chairs are packed in pretty tight, and it was difficult to find shade.
"Good location, but the place felt like a vacation factory " Read full review on TripAdvisor   9/22/2011 Vote      
10. The beach quickly drops off and parts of it are pretty rocky, so it's difficult to play in the waves.
"Good location, but the place felt like a vacation factory " Read full review on TripAdvisor   9/22/2011 Vote      
   
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