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Rank
7th
Out of 25

Kona Village Resort

Average Price: $499  
 
Hotel Class:
Queen Kaahumanu Hwy
Kailua-Kona, 96740 View map  
4-Star Hotel Rank: 3 of 4
Average review rating: 4.41
OpinionWell Value Index: 2
Traveler reviews analyzed: Expedia (20) , TripAdvisor (275)
SAFE TO BOOK ? (0/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Rude
Appears in 14 comments. 
The following words were used in comments with Rude:
attitude (2)   change (2)   food (2)   kid (2)   nice (2)   not (2)   staff (3)    
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1. I thought it was really rude of them but the hotel said there was nothing they could do about it.
"Feels like you're a million miles from home! " Read full review on TripAdvisor   6/17/2010 Vote      
2. There were a few other things that they were rude about, but the service of everyone else out weighed this rudeness.
"Heaven on Earth...Paradise found again...Even the kids loved it! " Read full review on TripAdvisor   12/3/2009 Vote      
3. They seemed rude, short and like we were an inconvience to them.
"Heaven on Earth...Paradise found again...Even the kids loved it! " Read full review on TripAdvisor   12/3/2009 Vote      
4. We were told that at holiday time some of the kids are so rude and out of control and our girls were a nice change.
"Heaven on Earth...Paradise found again...Even the kids loved it! " Read full review on TripAdvisor   12/3/2009 Vote      
5. Dinner was nice enough, however the rude waiter asks if we know how the 'system ' works explaining we had just eaten a $175 meal and to tip appropritately.
"Bora Boras ugly distant cousin " Read full review on TripAdvisor   3/3/2009 Vote      
6. They were not rude about it and it just is a request specifically to make sure that the resort keeps its laid back, natural atmosphere that it is set up to represent.
"Wonderful Place " Read full review on TripAdvisor   9/14/2007 Vote      
7. in conclusion, if one can ignore the rude staff and money hungry attitude, the place is wonderful.
"Erratic Service & Attitudes, not a friendly staff but beautify grounds " Read full review on TripAdvisor   8/25/2007 Vote      
8. LASTLY we had teenage kids and the staff were rude rude rude to them.
"Erratic Service & Attitudes, not a friendly staff but beautify grounds " Read full review on TripAdvisor   8/25/2007 Vote      
9. some of the local hawaiian staff are fantastic but other mainlanders are rude, easily flustered, have an attitude.
"Erratic Service & Attitudes, not a friendly staff but beautify grounds " Read full review on TripAdvisor   8/25/2007 Vote      
10. The worst of it was full on rudeness from the concierge and one of the hostesses at the main dining room.
"terrible.... " Read full review on TripAdvisor   1/21/2007 Vote      
   
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