Kona Village Resort, Kailua-Kona, Poor

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Home » United States » Hawaii » Kailua-Kona Hotels » Kona Village Resort

OpinionWell
Rank

7th

Out of 25

Kona Village Resort	Average Price: $499 Check Rates

Hotel Class:

Queen Kaahumanu Hwy

Kailua-Kona, 96740 View map

4-Star Hotel Rank: 3 of 4
Average review rating: 4.41

OpinionWell Value Index: 2

Traveler reviews analyzed: Expedia (20) , TripAdvisor (275)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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annoy (12) avoid (7) bad (24) badly (2) chipped (3) complain (6) complaint (4) dated (5) difficult (3) dirt (3) dirty (5) disappoint (16) downside (5) expensive (32) gross (4) hard (13) horrible (3) issue (12) lack (9) loud (12) mediocre (6) mold (2) negative (6) noise (4) outdated (3) overpriced (7) poor (3) pretentious (2) pricey (3) problem (14) ridiculous (3) rock (14) rough (3) rude (12) sad (5) shame (2) shock (4) slow (4) smell (7) stained (2) stink (3) tacky (3) tear (2) terrible (3) tiny (3) ugly (3) unfortunate (8) worst (3) would have liked (2) wrong (4)

Poor	Appears in 7 comments.

The following words were used in comments with Poor:
food (2) good (2) service (2) staff (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. He apologized for the problems and assured us that he had addressed the issues we had with the front desk staff (as we had written him the names of the poor and wonderful employees.

"Like a trip back to old Hawaii " Read full review on TripAdvisor 11/28/2009 Vote

2. The food quality is very poor - think very large conference offerings and the restaurant service is appauling.

"Humm, very so-so " Read full review on TripAdvisor 10/11/2007 Vote

3. There were many things that needed fixing- screen doors were off the track, bathrooms were in poor shape, etc.

"Stay at the Kona Village Resort- June 2007 " Read full review on Expedia 7/9/2007 Vote

4. There was also poor comunication between the staff and many details were unattended to.

"terrible.... " Read full review on TripAdvisor 1/21/2007 Vote

5. Breakfast is good but the lunch buffet is overpriced and the food is poor.

"Good Service, food needs help " Read full review on TripAdvisor 9/22/2006 Vote

6. Very poor value because of meals.

"Okay " Read full review on TripAdvisor 1/16/2006 Vote

7. The dinners at the hale Moana were pretty good but the service was poor due to a particular waiter we had the first two nites.

"10th Anniversary Trip " Read full review on TripAdvisor 3/18/2004 Vote