Kona Village Resort, Kailua-Kona, Complaint

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Home » United States » Hawaii » Kailua-Kona Hotels » Kona Village Resort

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Rank

7th

Out of 25

Kona Village Resort	Average Price: $499 Check Rates

Hotel Class:

Queen Kaahumanu Hwy

Kailua-Kona, 96740 View map

4-Star Hotel Rank: 3 of 4
Average review rating: 4.41

OpinionWell Value Index: 2

Traveler reviews analyzed: Expedia (20) , TripAdvisor (275)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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annoy (12) avoid (7) bad (24) badly (2) chipped (3) complain (6) complaint (4) dated (5) difficult (3) dirt (3) dirty (5) disappoint (16) downside (5) expensive (32) gross (4) hard (13) horrible (3) issue (12) lack (9) loud (12) mediocre (6) mold (2) negative (6) noise (4) outdated (3) overpriced (7) poor (3) pretentious (2) pricey (3) problem (14) ridiculous (3) rock (14) rough (3) rude (12) sad (5) shame (2) shock (4) slow (4) smell (7) stained (2) stink (3) tacky (3) tear (2) terrible (3) tiny (3) ugly (3) unfortunate (8) worst (3) would have liked (2) wrong (4)

Complaint

Appears in 32 comments.

The following words were used in comments with Complaint:
average (2) beach (2) big (2) biggest (2) complaints (32) drink (2) expense (2) families (2) great (2) kid (3) much (2) not (5) pool (2) trip (2) well (2)

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1. My one complaint about the hale was the bathroom.

"Cool place: needs some updates " Read full review on TripAdvisor 3/17/2011 Vote

2. My only BIG complaint with this hotel is the dining situation.

"Hotel is very special... but dining options are annoying " Read full review on TripAdvisor 8/29/2010 Vote

3. I think my only complaint would be that the drinks were not included and they were quite expensive.

"Spend the extra money and stay here! " Read full review on TripAdvisor 6/25/2010 Vote

4. We started our Hawaiian trip in one of these and I have no complaints.

"A Special Hawaiian Adventure " Read full review on TripAdvisor 7/5/2009 Vote

5. No real complaints other than the non stop screaming kids running and acting up during dinner.

"Bora Boras ugly distant cousin " Read full review on TripAdvisor 3/3/2009 Vote

6. My only complaint was the trip was too short.

"Kona Village the B&B; " Read full review on TripAdvisor 11/3/2008 Vote

7. I absolutely agree with most of the complaints I have now read on this website: the check-in form is tacky, as is the nickel and diming for gratuities/coffee/etc.

"A surprise " Read full review on TripAdvisor 5/6/2008 Vote

8. Clearly, this resort has a lot to offer, and despite these complaints, we had a great time here and were sad to leave.

"Lovely, but a bit tacky " Read full review on TripAdvisor 3/30/2008 Vote

9. We slept well that night in our Fijian hale, absolutely no complaints.

"My Dream come true " Read full review on TripAdvisor 11/28/2007 Vote

10. Kona Village's complaint department is staffed by three real donkeys.

"I loved this slice of paradise! " Read full review on TripAdvisor 5/1/2007 Vote