Hyatt Regency San Antonio on the Riverwalk, San Antonio, Terrible

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Rank

12th

Out of 504

Hyatt Regency San Antonio on the Riverwalk	Average Price: $287 Check Rates

Hotel Class:

123 LOSOYA STREET

San Antonio, 78205 View map

4-Star Hotel Rank: 9 of 32
Average review rating: 4.36

OpinionWell Value Index: 3

Traveler reviews analyzed: Expedia (43) , MyTravelGuide (750) , Travelocity (27) , TripAdvisor (355) , YahooTravel (47)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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annoy (6) awful (3) bad (22) big deal (7) claustrophobic (3) complain (11) complaint (16) dated (10) difficult (11) dirty (6) disappoint (29) downside (4) errors (4) expensive (53) frustrated (3) hard (14) hassle (4) hate (4) horrible (9) inconvenient (5) irritate (3) issue (29) lack (8) loud (22) mad (6) mess (4) mistake (10) negative (10) nightmare (3) noise (64) noisy (15) outrageous (4) overpriced (11) poor (11) pricey (14) problem (31) ridiculous (9) rock (4) rude (5) shock (4) slow (12) smell (5) terrible (9) tiny (12) too small (9) ugly (6) uncomfortable (5) unfortunate (10) worst (8) wrong (5)

Terrible

Appears in 14 comments.

The following words were used in comments with Terrible:
bed (5) extremely (2) food (2) good (2) hotel (2) maid (2) nice (2) not (5) pillow (2) room (3) service (4)

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1. terrible customer serviceThe only good thing I can say is they do have a good bed.

"VERY DISAPPOINTING " Read full review on TripAdvisor 4/28/2012 Vote

2. Tacos and baked potatoes and other bar food was a cut above and not terribly expensive (for example, I paid $5 for a loaded baked potato and the bartender threw in a Diet Pepsi free).

"Typical conference hotel, good for business, good for leisure " Read full review on TripAdvisor 4/17/2012 Vote

3. It was terrible.

"The good the bad and the ugly " Read full review on TripAdvisor 12/7/2011 Vote

4. The beds were terrible, probably the worst I have ever slept on and the air temp in the room extremely humid and the room wouldn't cool properly.

"Poor beds, humid room " Read full review on TripAdvisor 11/15/2011 Vote

5. the bed was terribly hard, would have been better on the floor.

"not coming back " Read full review on TripAdvisor 10/24/2011 Vote

6. Since I had three nights to think over how the heck to not hear their conversation (they only talked till about midnight so it wasn't terrible) it struck me on the morning of my departure when I put a pillow back on the bed, the HVAC return vent was not all the way on because you can stuff a pillow in it to muffle the noise from your neighbors.

"Not What I Expected From Hyatt " Read full review on TripAdvisor 8/1/2011 Vote

7. Nice service when you are buying something and terrible when you are asking for change.

"Not What I Expected From Hyatt " Read full review on TripAdvisor 8/1/2011 Vote

8. The staff was extremely helpful and salvaged an otherwise terrible situation.

"This Hyatt has the potential to be a great hotel, but not during construction. " Read full review on TripAdvisor 6/15/2010 Vote

9. It was OK- not great, not terrible.

"Great girls vacation! " Read full review on TripAdvisor 4/14/2009 Vote

10. For a fairly modern hotel, the pool area is terrible.

Read full review on MyTravelGuide 4/2/2009 Vote