Hyatt Regency San Antonio on the Riverwalk, San Antonio, Mistake

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Rank

12th

Out of 504

Hyatt Regency San Antonio on the Riverwalk	Average Price: $287 Check Rates

Hotel Class:

123 LOSOYA STREET

San Antonio, 78205 View map

4-Star Hotel Rank: 9 of 32
Average review rating: 4.36

OpinionWell Value Index: 3

Traveler reviews analyzed: Expedia (43) , MyTravelGuide (750) , Travelocity (27) , TripAdvisor (355) , YahooTravel (47)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Mistake

Appears in 10 comments.

The following words were used in comments with Mistake:
bar (2) big (2) charged (3)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Great locationWe did make a mistake and go to the Grand Hyatt - so remember - there are two Hyatts.

"Great Thanksgiving 2011 " Read full review on TripAdvisor 11/28/2011 Vote

2. How you react to those mistakes makes the difference.

"Very beautiful place. Very good staff (2 reviews in one) " Read full review on TripAdvisor 6/26/2011 Vote

3. a 4 1/2 is due because of the mistake and the charge for internet.

"Very beautiful place. Very good staff (2 reviews in one) " Read full review on TripAdvisor 6/26/2011 Vote

4. It was a big mistake by Hyatt.

"Very beautiful place. Very good staff (2 reviews in one) " Read full review on TripAdvisor 6/26/2011 Vote

5. I know anyone can make mistakes.

"Very beautiful place. Very good staff (2 reviews in one) " Read full review on TripAdvisor 6/26/2011 Vote

6. One thing that might have been just a mistake - when our room was cleaned the sheets were not changed.

"Easy to Like - Hard to Sleep " Read full review on TripAdvisor 7/10/2010 Vote

7. Mini bar is sensor activated (charges you as soon as something is moved) but when my GF picked up a can of nuts out of the mini-bar we called down to explain the mistake and they took the charge off our account without question.

"Can't beat the location " Read full review on TripAdvisor 5/3/2010 Vote

8. I don't mind so much when hotels apologize and try to make a mistake right with some sort of concession - like the breakfast.

"Great location, mostly reasonable otherwise " Read full review on TripAdvisor 2/16/2010 Vote

9. They assured me that the mistake had been taken care of and that I would recieve my refund post haste.

"Nice Hotel questionable billing practices " Read full review on Expedia 7/29/2009 Vote

10. Big mistake.

"Locals Playing Tourists at Great Hotel " Read full review on TripAdvisor 4/23/2009 Vote