InterContinental Stephen F Austin, Austin, Horrible

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Rank

9th

Out of 287

InterContinental Stephen F Austin	Average Daily Rate: NA Check Rates

Hotel Class:

701 CONGRESS AVENUE

Austin, 78701 View map

4-Star Hotel Rank: 5 of 23
Average review rating: 3.83

OpinionWell Value Index: NA

Traveler reviews analyzed: Expedia (20) , MyTravelGuide (457) , Travelocity (7) , TripAdvisor (266) , YahooTravel (21)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Horrible

Appears in 16 comments.

The following words were used in comments with Horrible:
bed (3) experience (2) hotel (2) mattress (2) most (2) not (5) room (4) service (2) view (2)

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1. customer service is horrible.

"Worst of the austin downtown hotels " Read full review on TripAdvisor 12/28/2011 Vote

2. Intercontinental hotel of Austin will never see me there and I will make sure to let everyone know about this horrible experience.

"Worst 4 star ever!!!!!! " Read full review on TripAdvisor 12/8/2011 Vote

3. Internet was not complimentary either, and they had no substitutions for the feather pillows & bedding that we were horribly allergic to.

"Beautiful suite & service, lacking current technology " Read full review on TripAdvisor 9/20/2011 Vote

4. The television was an old box style (not flat screeen) probably 20' at most in size and was with a horrible picture.

"Dissapointed stay " Read full review on TripAdvisor 8/9/2011 Vote

5. Again, annoying but it's not horrible.

"on my wedding night, I experienced the worst customer service experience ever. " Read full review on TripAdvisor 5/13/2009 Vote

6. The view from the room was horrible, you could only see the top roof of the other buildings, not pleasant to look at.

"Hotel location is great. " Read full review on Expedia 1/21/2009 Vote

7. The toilet made a horrible and loud noise ALL NIGHT.

"Hotel location is great. " Read full review on Expedia 1/21/2009 Vote

8. The valet service was horrible or worse than that.

Read full review on MyTravelGuide 2/27/2008 Vote

9. The mattress was horrible.

Read full review on MyTravelGuide 10/4/2007 Vote

10. The mattress was horrible.

Read full review on MyTravelGuide 10/4/2007 Vote