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Rank
22nd
Out of 165

Wyland Waikiki

Average Price: $169  
 
Hotel Class:
400 ROYAL HAWAIIAN Avenue
Honolulu, 96815 View map  
4-Star Hotel Rank: 10 of 17
Average review rating: 4.19
OpinionWell Value Index: 4
Traveler reviews analyzed: Expedia (55) , MyTravelGuide (7) , Travelocity (8) , TripAdvisor (464) , YahooTravel (14)
SAFE TO BOOK ? (2/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Rude
Appears in 9 comments. 
The following words were used in comments with Rude:
conference (2)   desk (2)   employee (2)   hotel (2)   room (4)   staff (2)    
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1. TheVERY poor and rude attitude should have been an indicator of what was to come, as within less than 2 minutes after his departure from our room, someone from the hotel management staff called the phone in our room, and stated that the pets were not welcome in theirestablishment, and this was during the Asian Pacific Economic Conference, when all Leaders within the Pacific arena were on Oahu for that conference, and he stated, 'We can find you another hotel, if you'd like.
"Avoid this establishment " Read full review on TripAdvisor   1/5/2012 Vote      
2. So after a long flight from Atlanta I was greeted with rudeness.
"Bad Bad Marriott " Read full review on TripAdvisor   12/23/2011 Vote      
3. I got in late, the man at the front desk was rude.
"Bad Bad Marriott " Read full review on TripAdvisor   12/23/2011 Vote      
4. The most disappointing thing during our 4 days stay was the rude front counter (reservation) staff.
"Average Stay, Disappointed at the lack of genuine customer service. " Read full review on TripAdvisor   6/3/2011 Vote      
5. After 15 minutes of waiting we inquired again about our room, but the man at the front desk rudely replied that if it was ready he would have told us beforehand.
"Average Stay, Disappointed at the lack of genuine customer service. " Read full review on TripAdvisor   6/3/2011 Vote      
6. I checked in and the woman was extremely rude and at one point gave me a pad of paper nd pen and asked for the first and last name of every person in my room (I have two young children).
"Terrible experince. " Read full review on TripAdvisor   12/29/2010 Vote      
7. Also the coffee house in the lobby, I wouldn't go again either, very rude employees.
"Just 2 blocks to Waikiki Beach " Read full review on TripAdvisor   3/2/2010 Vote      
8. She was actually quite rude and told us we would have to book them online if we wanted the promotion and that she couldn't offer us anything.
"Good Rooms, Good Value, Great Location!! " Read full review on TripAdvisor   2/26/2008 Vote      
9. Our only negative experience if you could call it that is that we witnessed the female bartender beeing rude to several customers and employees.
"great hotel excellent service " Read full review on TripAdvisor   9/24/2007 Vote      
   
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