Wyland Waikiki, Honolulu, Broken

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OpinionWell
Rank

22nd

Out of 165

Wyland Waikiki	Average Price: $169 Check Rates

Hotel Class:

400 ROYAL HAWAIIAN Avenue

Honolulu, 96815 View map

4-Star Hotel Rank: 10 of 17
Average review rating: 4.19

OpinionWell Value Index: 4

Traveler reviews analyzed: Expedia (55) , MyTravelGuide (7) , Travelocity (8) , TripAdvisor (464) , YahooTravel (14)

SAFE TO BOOK ? (2/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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a bit small (10) annoy (10) avoid (14) awful (4) bad (48) badly (6) big deal (12) broken (7) complain (19) complaint (14) cramped (8) dated (11) difficult (13) dirty (16) disappoint (35) downside (15) expensive (36) hard (26) hardly (9) horrible (11) inconvenient (9) issue (31) lack (18) loud (84) mediocre (5) mess (5) mistake (8) mold (7) negative (34) nightmare (5) noise (218) noisy (83) outdated (5) overpriced (6) poor (14) pricey (8) problem (67) ridiculous (7) rude (9) slow (12) smell (13) terrible (10) tiny (49) too small (6) uncomfortable (5) unfortunate (15) weird (5) worn (5) worst (13) wrong (19)

Broken

Appears in 8 comments.

The following words were used in comments with Broken:
condition (2) desk (2) hotel (2) not (3) poor (2) room (8) small (2) staff (2) unfortunate (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. we had to call several times as our air con was very loud or broken.

"An old tired hotel " Read full review on TripAdvisor 2/8/2012 Vote

2. The room:- Was ridiculously small with a poor paint job- Had scratched furniture - probably due to limited room to get around the bed- Had a dodgy airconditioner blowing damp only slightly cooler air - temp adjustment removed- Had a broken balcony door latch - replaced with a metal pin though a couple of drill holes- Smelt mouldy- Had no ventillation in the bathroom - rust starting to appear- Had a poorly designed shower- Had towels that smelt sour - obviously reception blamed housekeeping not the dodgy airconditioner or lack of ventilationFor what was supposed to be a relatively new hotel, we found this very poor.

"Extremely disappointed - payed way to much just for the Marriot label " Read full review on TripAdvisor 1/12/2011 Vote

3. It was clear we had not broken into anyone's room.

"Terrible experince. " Read full review on TripAdvisor 12/29/2010 Vote

4. The suite that we were first assigned (Room 952) had a broken air conditioning unit (it was blowing hot air), so I returned to the front desk, where they immediately reassigned us to Room 753, which had fully functioning A/C, which we kept at 64 degrees for the duration of our stay.

"A great bargain for a very nice suite " Read full review on TripAdvisor 6/8/2009 Vote

5. Unfortunately, the front desk staff didn't go above expectations, the tv was broken, the internet didn't work, the bellman couldn't get our request right, and the rooms were small.

"Just ok " Read full review on Expedia 5/6/2009 Vote

6. Unfortunately when we were out sightseeing our rental car was broken into at Kailua Beach (NOT WYLAND WAIKIKI) it was really depressing, when we came back to the hotel and told the valet what happened they were really shocked and expressed their regards as well as the rest of the staff at Wyland Waikiki.

"Very sincere and passionate... " Read full review on TripAdvisor 3/2/2009 Vote

7. The air condition was broken in the first room my husband and I were given.

"Great Hotel " Read full review on TripAdvisor 4/19/2008 Vote

8. Additionally, the room had a refrigerator that was broken, but was fixed rather quickly.

"Not worth the dollars saved " Read full review on YahooTravel 8/13/2005 Vote