Westin Atlanta Airport, Atlanta, Complaint

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Rank

34th

Out of 426

Westin Atlanta Airport	Average Price: $142 Check Rates

Hotel Class:

4736 BEST ROAD

Atlanta, 30337 View map

0-Star Hotel Rank: 3 of 212
Average review rating: 3.96

OpinionWell Value Index: 6

Traveler reviews analyzed: Expedia (40) , Travelocity (13) , TripAdvisor (201) , YahooTravel (21)

SAFE TO BOOK ? (2/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction, Renovation.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Complaint

Appears in 9 comments.

The following words were used in comments with Complaint:
complaints (9) service (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Stayed here for biz two nights and had no complaints.

"Perfect airport hotel " Read full review on TripAdvisor 3/15/2012 Vote

2. The only complaints I actually had was the fact that the handle came off my toilet but they sent an engineer up within 5 min.

"Dont believe everything you read! " Read full review on TripAdvisor 1/26/2012 Vote

3. However, the employees seemed completely unable or unwilling to deal with a complaint in a professional manner.

"As long as you don't have a problem, it will probably be O.K. " Read full review on TripAdvisor 1/2/2011 Vote

4. my only 2 complaints is charging the guest for parking and internet service.

"Good Ole' Southern Hospitality " Read full review on TripAdvisor 9/21/2010 Vote

5. The only complaint I have is that surrounding neighborhood doesn't have much to offer - but I suppose that's a trade off for the nearness to the airport.

"convenient location, great price " Read full review on Expedia 11/10/2009 Vote

6. We have no complaints at all, just compliments.

"Heavenly stay in the Westin " Read full review on TripAdvisor 8/10/2009 Vote

7. staff was wonderful, no complaints.

"would definately go back " Read full review on Expedia 3/20/2009 Vote

8. Only complaint was room service was way too expensive.

"Great Hotel " Read full review on Expedia 1/14/2009 Vote

9. I have 2 complaints.

"New Yorker " Read full review on Expedia 1/14/2009 Vote