Crowne Plaza Phoenix Airport, Phoenix, Issue

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Rank

25th

Out of 366

Crowne Plaza Phoenix Airport	Average Price: $135 Check Rates

Hotel Class:

4300 East Washington Street

Phoenix, 85034 View map

3-Star Hotel Rank: 14 of 62
Average review rating: 3.3

OpinionWell Value Index: 3

Traveler reviews analyzed: BedBugRegistry (6) , Expedia (19) , MyTravelGuide (182) , Travelocity (4) , TripAdvisor (142) , YahooTravel (10)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Issue

Appears in 16 comments.

The following words were used in comments with Issue:
airport (4) bed (4) construction (2) hotel (4) housekeeping (3) maintenance (2) need (2) noise (2) not (2) room (4)

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1. Noise could be an issue as it is near the airport (you can see it from the even numbered side), by the light rail and there is another railroad running somewhere (could hear trains late into the night).

"Has acts together -- except for maintenance and safety! " Read full review on TripAdvisor 11/27/2011 Vote

2. At the Crowne Plaza Phoenix Airport we take the issue of bed bugs seriously.

Read full review 9/15/2011 Vote

3. Being in the lodging industry myself, I understand that certain maintenance issues arise, especially in an aging infrastructure.

"Falling apart , bottle of urine in room! " Read full review on TripAdvisor 6/22/2010 Vote

4. :-( When we first arrived, we had an issue in the room that needed attention from the maid.

"Felt like Home - Very Comfortable - Caring Staff - Worked and Played at the Pool! " Read full review on TripAdvisor 5/21/2010 Vote

5. This was a decent hotel that had some maintenance issues.

"good stay " Read full review on Expedia 9/30/2009 Vote

6. In addition to having issues with check-in, other cons include: the hotel elevators need their carpet replaced desperately and they should try to vacuum the hallways more often.

"Average hotel. " Read full review on TripAdvisor 4/18/2009 Vote

7. Hopefully this billing issue will be worked out in the future.

"Average hotel. " Read full review on TripAdvisor 4/18/2009 Vote

8. We were issued free breakfast passes which eased our minds off the difficult check-in.

"Average hotel. " Read full review on TripAdvisor 4/18/2009 Vote

9. Noise did not seem to be an issue this close to the airport.

"Very mediocre for a Crowne Plaza " Read full review on TripAdvisor 3/19/2009 Vote

10. This place is simply another vanilla-issue charmless airport hotel.

"Unremarkable " Read full review on TripAdvisor 1/8/2009 Vote