Crowne Plaza Phoenix Airport, Phoenix, Complain

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OpinionWell
Rank

25th

Out of 366

Crowne Plaza Phoenix Airport	Average Price: $135 Check Rates

Hotel Class:

4300 East Washington Street

Phoenix, 85034 View map

3-Star Hotel Rank: 14 of 62
Average review rating: 3.3

OpinionWell Value Index: 3

Traveler reviews analyzed: BedBugRegistry (6) , Expedia (19) , MyTravelGuide (182) , Travelocity (4) , TripAdvisor (142) , YahooTravel (10)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Complain

Appears in 5 comments.

The following words were used in comments with Complain:
free (2) much (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Called and complained and they offered me a free breakfast.

"Dirty rooms " Read full review on TripAdvisor 3/3/2012 Vote

2. When I complained they next morning, while polite, did nothing to give me an incentive to return.

"Spend a bit more and go with another hotel " Read full review on TripAdvisor 3/29/2011 Vote

3. But the price at this Crowne Plaza was much less than what a Marriott charges, so I can't complain too much.

"A good hotel at a fair price, but could use some updating " Read full review on TripAdvisor 1/20/2010 Vote

4. Hard to complain about a free meal.

"Perfect for a quick airport stay-over " Read full review on TripAdvisor 4/20/2007 Vote

5. I was told they would call me back once they reviewed the card key report and never did they apologize or provide information as to how to contact their corproate office to complain.

"Guard your personal property " Read full review on TripAdvisor 5/29/2006 Vote