Crowne Plaza Phoenix Airport, Phoenix, Complaint

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Rank

25th

Out of 366

Crowne Plaza Phoenix Airport	Average Price: $135 Check Rates

Hotel Class:

4300 East Washington Street

Phoenix, 85034 View map

3-Star Hotel Rank: 14 of 62
Average review rating: 3.3

OpinionWell Value Index: 3

Traveler reviews analyzed: BedBugRegistry (6) , Expedia (19) , MyTravelGuide (182) , Travelocity (4) , TripAdvisor (142) , YahooTravel (10)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Complaint

Appears in 12 comments.

The following words were used in comments with Complaint:
bathroom (2) bed (2) comfortable (2) complaints (12) condition (2) double (2) fan (2) furnish (2) lighting (3) noise (2) not (2) room (3) size (2) towel (2) well (2)

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1. My only complaint is the parking garage is not attached, kinda a pain.

"Great for downtown too! " Read full review on TripAdvisor 5/15/2012 Vote

2. Second complaint, every towel in the bathroom is folded into something.

"Excellent Airport Accomodations " Read full review on TripAdvisor 4/23/2012 Vote

3. 2 complaints that are very minor.

"Excellent Airport Accomodations " Read full review on TripAdvisor 4/23/2012 Vote

4. The room was clean, no complaints.

"GREAT STAY BEFORE A FLIGHT " Read full review on TripAdvisor 2/23/2012 Vote

5. My only complaint about the staff was one evening they were out of pool towels, and my kids were already swimming.

"Party Hotel, Not for young families. " Read full review on TripAdvisor 3/15/2011 Vote

6. The front desk was very efficient and handled our complaint promptly.

"Good value for one night " Read full review on TripAdvisor 8/25/2009 Vote

7. Could use a lighted wall mount make-up mirror for us 'over 40' types ;-) Only 'complaint' was that the bathroom fan and light were connected, so you could not leave the light on to find the way in the dark [fan was quite loud].

"Close and comfortable... " Read full review on Expedia 1/14/2009 Vote

8. The only complaint is the high fee of $6.

Read full review on MyTravelGuide 10/4/2008 Vote

9. We were allocated a well-furnished double room with comfortable king-size bed and the only complaint we had was the noise of the air conditioning.

"Good choice if you want to 'get your head down' " Read full review on TripAdvisor 4/19/2008 Vote

10. We were allocated a well-furnished double room with comfortable king-size bed and the only complaint we had was the noise of the air conditioning.

"Good choice if you want to `get your head down` " Read full review on TripAdvisor 4/19/2008 Vote