Washington Plaza Hotel, Washington DC, Complain

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Rank

18th

Out of 279

Washington Plaza Hotel	Average Price: $242 Check Rates

Hotel Class:

10 Thomas Circle NorthWest

Washington DC, 20005 View map

3-Star Hotel Rank: 10 of 58
Average review rating: 2.94

OpinionWell Value Index: 4

Traveler reviews analyzed: BedBugRegistry (1) , Expedia (68) , Travelocity (12) , TripAdvisor (436) , YahooTravel (14)

SAFE TO BOOK ? (2/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction, Remodeling, Renovation.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Complain

Appears in 19 comments.

The following words were used in comments with Complain:
complaints (2) desk (4) hotel (2) management (2) night (3) noise (2) reasonable (2) room (7) upgraded (2) wireless (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. When I complained the women who was the supervisor was incredibly rude.

"Horrible Customer Service....BEWARE !! " Read full review on TripAdvisor 2/8/2012 Vote

2. The only thing I'd complain about is the noise made by the air condition in the room.

"Quality/price unbeatable " Read full review on TripAdvisor 11/26/2011 Vote

3. Nothing to rave about, but also nothing to complain about.

"Decent " Read full review on TripAdvisor 10/25/2011 Vote

4. For no reason we were upgraded which we didn't complain about, we were given a corner room which had ample room with a view out to Thomas Circle.

"Central and great staff " Read full review on TripAdvisor 3/14/2011 Vote

5. No outside room noises to complain about.

"Surprise - Great Hotel in Downtown Washington " Read full review on TripAdvisor 3/23/2010 Vote

6. The only sign of age was in the bath but, a chipped tile here and there isn't a reason to complain.

"Average " Read full review on TripAdvisor 10/23/2009 Vote

7. We complained and were given an upgraded room, which is basically a room with a flat screen 32' inch tv and instead of white walls, they have a haphazard paint job.

"Complete Rip Off " Read full review on TripAdvisor 7/16/2009 Vote

8. When I complained about the slow speed, the Front Desk gave me a 'wireless bridge', which is actually a Wireless portable Access Point.

"Washington Plaza Hotel-decent place for the $$ " Read full review on TripAdvisor 4/21/2009 Vote

9. I had seen other reviews that complained about remodeling at the hotel.

"Washington Plaza was a good place to stay with the family " Read full review on TripAdvisor 3/25/2009 Vote

10. When I checked out the next morning, I complained to the front desk person and she had me fill out a complaint form and apologized as if it doesn`t routinely happen.

"WARNING: Huge security risk...DO NOT STAY HERE " Read full review on TripAdvisor 9/15/2008 Vote