Hotel Helix, Washington DC, Complain

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Rank

4th

Out of 279

Hotel Helix	Average Price: $319 Check Rates

Hotel Class:

1430 Rhode Island Avenue NorthWest

Washington DC, 20006 View map

3-Star Hotel Rank: 2 of 58
Average review rating: 3.93

OpinionWell Value Index: 4

Traveler reviews analyzed: YahooTravel (21) , Travelocity (7) , Expedia (37) , TripAdvisor (575) , BedBugRegistry (3)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Complain

Appears in 15 comments.

The following words were used in comments with Complain:
bar (2) desk (2) floor (3) guest (2) hotel (3) liked (3) night (5) not (4) room (9)

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1. The Helix sent me an itinerary of things to do in my stay (live like a local) which was cool, and even emailed me during my stay to see if they could help in any way (I don't like to complain, I just like things to be right).

"Pretty Average Kimpton Property " Read full review on TripAdvisor 3/31/2012 Vote

2. of the hotel, James, knocked on my hotel room late at night to let me know that I was being too loud, I had too many people in my room and guests were complaining (we had not been in the room at all the majority of the night, and were just not ready to turn in).

"Very unprofessional General Manager " Read full review on TripAdvisor 1/1/2012 Vote

3. It went on for hours from night into the early morning, and I was surprised noone complained.

"Great place..crazy style " Read full review on TripAdvisor 12/10/2011 Vote

4. Apparently so many people complained they left letters under the door of many rooms (I bailed, couldn't take it).

"How does everyone like this place? " Read full review on TripAdvisor 11/3/2011 Vote

5. I heard a few ladies complaining about it the next morning and it had been worse for them as they were on lower floors.

"We Liked It A Lot! " Read full review on TripAdvisor 10/30/2011 Vote

6. There were some stains on the shower curtain as well as the bed cover (which we noticed too late during the night to complain or change rooms) YUK.

"Nice but not so clean... " Read full review on TripAdvisor 6/11/2011 Vote

7. Breakfast bar had flies on the open food, when my wife complained were told that this is what we have.

"Overpriced, bad food and Dirty " Read full review on TripAdvisor 6/10/2011 Vote

8. Turns out they have the larger rooms but we got bate and switch and had to complain to get the room we paid for.

"Great location. " Read full review on TripAdvisor 5/14/2010 Vote

9. BUT they brought us the missing stuff relatively quickly though and we just complained to front desk and didn't charge us for anything.

"Great vibe/rooms, but room service not recommended " Read full review on TripAdvisor 3/8/2010 Vote

10. I complain several times without able to resolve my issue until I requested to get move from my room at 230am.

"Mistake " Read full review on TripAdvisor 11/15/2009 Vote