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Rank
50th
Out of 279

Donovan House Washington Dc

Average Price: $293  
 
Hotel Class:
1155 14th Street NorthWest
Washington DC, 20005 View map  
3-Star Hotel Rank: 24 of 58
Average review rating: 4.28
OpinionWell Value Index: 5
Traveler reviews analyzed: Expedia (85) , Travelocity (9) , TripAdvisor (370) , YahooTravel (1)
SAFE TO BOOK ? (0/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Concierge
Appears in 21 comments. 
83% wrote positive comments about concierge
The following words were used in comments with Concierge:
bad (2)   courteous (2)   desk (7)   does (2)   elevator (2)   extremely (2)   helpful (8)   hotel (6)   liked (2)   lobby (2)   night (3)   recommend (2)   reservation (2)   worst (2)    
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1. concierge was super helpful.
"awesome hotel, great service - stay here! " Read full review on TripAdvisor   10/19/2011 Vote      
2. With the exception of not being able to tell another guest how to find public transport and not ever seing the concierge desk staffed, I felt very comfortable and safe.
"Great if you can get a discount! " Read full review on TripAdvisor   7/19/2011 Vote      
3. Concierge recommended using the private car which 'costs the same as a cab'We took it as recommended.
"Just OK " Read full review on TripAdvisor   3/19/2010 Vote      
4. concierge got us good last minute reservations for other restaurants, helped us plan site seeing.
"good experience " Read full review on Expedia   9/11/2009 Vote      
5. concierge got us good last minute reservations for other restaurants, helped us plan site seeing.
"good experience " Read full review on Expedia   9/11/2009 Vote      
6. Like some boutique style hotels, this one does not have a concierge to help with restaurants and arrangements, although the front desk will try to help, but some of the information I received was not accurate.
"Friendly staff, good location, not a full service hotel " Read full review on TripAdvisor   9/21/2008 Vote      
7. However, I was surprised to see how small the lobby/reception/concierge was.
"Good, but a bit of a let down. " Read full review on TripAdvisor   9/15/2011 Vote      
8. I'm bad with names, so I can only really mention Clay the concierge.
"Simply amazing " Read full review on TripAdvisor   3/27/2011 Vote      
9. This was, the concierge told me, so that the poolside bar could open.
"Not a family hotel " Read full review on TripAdvisor   8/8/2010 Vote      
10. ' Though the hotel tried to make amends by giving us a free night, the service was lousy (surly, unfriendly, and perceivably UNTRAINED concierge staff) and we had to fight our way to the elevators each night because of nightly dance parties they have on the roof.
"This hotel is wannabe Euro-cool with little to offer. " Read full review on TripAdvisor   6/20/2010 Vote      
   
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