San Diego Holiday Inn, San Diego, Refund

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Rank

111th

Out of 517

San Diego Holiday Inn	Average Price: $140 Check Rates

Hotel Class:

3737 Sports Arena Boulevard

San Diego, 92110 View map

3-Star Hotel Rank: 54 of 101
Average review rating: 2.75

OpinionWell Value Index: 5

Traveler reviews analyzed: Expedia (82) , MyTravelGuide (828) , Travelocity (21) , TripAdvisor (253) , YahooTravel (28)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	Recent comments complained about bed bugs.

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Refund

Appears in 19 comments.

The following words were used in comments with Refund:
bug (2) cares (2) exceptional (3) holiday (3) hotel (7) inn (3) management (2) money (2) night (3)

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1. They made my friend wait days for a refund to her card and said they did not have any cash in the hotel to refund us - this I do not believe.

"Nighmare " Read full review on TripAdvisor 10/15/2008 Vote

2. We wish we could move to a different hotel but we had to pay for the entire stay upfront and surprise there are no refunds.

"Doesn't deserve the Wyndham name " Read full review on TripAdvisor 9/30/2011 Vote

3. I was offered a refund but it is sad that if this is what you call a newly remodeled hotel I would be afraid to see it before the remodeling.

"Never a Wyndham again. It is not newly renovated in my eyes " Read full review on TripAdvisor 8/13/2011 Vote

4. After 'researching' my claims by looking at their online reviews, Priceline determined that the hotel was perfectly fine, no there was no way for a refund, there was no one else I could talk to, etc. So, sucking it up, my partner and I arrived at the Mission Plaza Hotel, hoping for the best since we were sufficiently stuck with it.

"Terrible - don't get caught in a Priceline trap " Read full review on TripAdvisor 5/9/2010 Vote

5. Take a sample of the bug down to the lobby in the morning, are told that it's not a bed bug, say that we aren't staying in any case and want a refund for the 2 nights we won't be staying.

"Terrible - don't get caught in a Priceline trap " Read full review on TripAdvisor 5/9/2010 Vote

6. The manager was actually very helpful and nice (says it happens 'all the time'), and gave the OK to Priceline for a refund.

"Terrible - don't get caught in a Priceline trap " Read full review on TripAdvisor 5/9/2010 Vote

7. So after having to go to the front desk for a key (by the way there are MANY shady characters that were hanging around outside), we are relocated to another room because there is no one to talk to about an immediate refund (TRUST ME--WE WOULD HAVE BE OUT OF THERE IN A HEARTBEAT!).

"There isn't enough room for me to title this appropriately-one word? HELL. " Read full review on TripAdvisor 4/14/2010 Vote

8. We packed up (3.30am), checked out (with a refund) and drove to find another hotel.

"Never again! " Read full review on TripAdvisor 8/19/2009 Vote

9. The same then happened to me 2 days before I was due to depart and I was informed they could not refund my card until I was home.

"Nighmare " Read full review on TripAdvisor 10/15/2008 Vote

10. So we did and at the end of our stay we ended up being charged a couple hundred and when we talked w the manager they found it to be a computer mistake they were going to refund us our money well to this day we still have not recieved this they stated it was to do w our bank now but this not true.

"BIG MISTAKE " Read full review on YahooTravel 6/26/2008 Vote