Lafayette Hotel San Diego, San Diego, Service

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OpinionWell
Rank

101st

Out of 517

Lafayette Hotel San Diego	Average Price: $112 Check Rates

Hotel Class:

2223 El Cajon Boulevard

San Diego, 92104 View map

3-Star Hotel Rank: 51 of 101
Average review rating: 2.66

OpinionWell Value Index: 4

Traveler reviews analyzed: BedBugRegistry (1) , Expedia (83) , MyTravelGuide (12) , Travelocity (52) , TripAdvisor (162) , YahooTravel (31)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (6) balcony (15) bar (48) bathroom (78) beach (8) bed (45) breakfast (86) cable (5) charge (5) check in (23) check out (11) complimentary (8) deal (12) deck (6) decor (5) discount (5) downtown (20) fee (8) food (27) front desk (60) hot tub (13) hotel (430) lobby (56) location (65) maid (5) manager (15) money (33) neighborhood (25) parking (49) patio (19) pool (224) price (62) rate (21) recommend (29) refund (6) restaurant (31) room (481) service (48) shower (32) shuttle (5) spa (5) staff (95) street (22) suite (36) towel (27) tub (10) value (7) view (13) walk (17) wireless (9)

Service

Appears in 48 comments.

60% wrote positive comments about service

The following words were used in comments with Service:
better (3) customer (13) desk (6) excellent (6) food (4) friendly (5) good (7) great (4) helpful (4) hotel (6) informative (3) money (3) poor (4)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Host, 'Sydney' attended us with amazing customer service and professionalism.

"Outstanding Customer Service by Host Sydney " Read full review on TripAdvisor 5/13/2012 Vote

2. As a frequent guest of the Lafayette, the one thing that keeps me coming back is their excellent customer service.

"Outstanding customer service " Read full review on TripAdvisor 5/10/2012 Vote

3. We used the free printer service to print our boarding passes and discounts coupons to SeaWorld.

"Worked well for our family of 4 " Read full review on TripAdvisor 4/19/2012 Vote

4. Since my last trip, the hotel has a fresh coat of paint, decorator service, better bedding, carpeting, more outdoor furniture, flat screen tv, updated lobby, among other nice touches.

"Has great potential and charm but all ruined by visits from cockroaches " Read full review on TripAdvisor 4/16/2012 Vote

5. The service was very good, everyone was more than nice to us.

"We would stay here again " Read full review on TripAdvisor 6/29/2011 Vote

6. The reception desk could be better at service, as when I asked for information and directions, I was pointed to a filing system of folders wtih the information.

"I liked the nostalgia of the hotel and would go there again " Read full review on TripAdvisor 6/24/2011 Vote

7. Customer service is pretty helpful.

"cozy stay, out-of-date building " Read full review on Expedia 7/27/2010 Vote

8. The service at check in was great.

"Good Service, Bad Upkeep " Read full review on TripAdvisor 1/28/2010 Vote

9. friendly service quiet.

"nice place " Read full review on Expedia 11/18/2009 Vote

10. Also the breakfast service was very good.

"This could be a great place if you have little kids. " Read full review on Expedia 8/19/2009 Vote