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Rank
41st
Out of 517

Hard Rock Hotel San Diego

Average Price: $294  
 
Hotel Class:
207 5th Avenue
San Diego, 92101 View map  
4-Star Hotel Rank: 17 of 30
Average review rating: 3.75
OpinionWell Value Index: 3
Traveler reviews analyzed: Expedia (57) , Travelocity (5) , TripAdvisor (721) , YahooTravel (1)
SAFE TO BOOK ? (1/5 issues found)
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Manager
Appears in 60 comments. 
42% wrote positive comments about manager
The following words were used in comments with Manager:
complain (4)   desk (5)   floor (3)   guest (3)   hard (5)   helpful (3)   hotel (12)   management (61)   need (5)   responsive (3)   rock (6)    
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1. General Manager Robert Cartwright has assembled a most spectacular team of professionals.
"Most Unique Hotel Experience " Read full review on TripAdvisor   4/21/2012 Vote      
2. First guy that helped us kept insisting it was correct and then went to go find a manager and left us standing there for ~ 15 minutes (we were leaving for airport).
"Heart of the City, but could cause some heart burn " Read full review on TripAdvisor   12/31/2011 Vote      
3. And another manager/director Michelle went above and beyond in helping me with all of my needs.
"Stellar Urban Vacation at the Hard Rock Suite " Read full review on TripAdvisor   12/5/2011 Vote      
4. We were grateful for the response for the manager, but the flippant answer from the concierge led us not to use it again.
"Petco Park hotel - lots of good, but concierge issue soured trip " Read full review on TripAdvisor   9/11/2011 Vote      
5. Staff were exceptionally kind,I have never been in any hotel anywhere in the world where the staff smiled so much,a credit to the Manager who should be suitably rewarded.
"what can i say service amazing " Read full review on TripAdvisor   11/18/2009 Vote      
6. You have to be wearing basically short slutty skirts for perverted men is what I am assuming & mostly what others wore) Which is highly disappointing considering I paid $269.00 for my room alone (the suite) plus all there extra fees that are to be stated when making reservations per manager response when I confronted at site & is not.
"WORST EXPERIENCE EVER " Read full review on TripAdvisor   10/4/2009 Vote      
7. Manager non helpful & careless.
"WORST EXPERIENCE EVER " Read full review on TripAdvisor   10/4/2009 Vote      
8. i stayed at the hard rock for my birthday and i left in tears, as the managers brushed me off and told me that they hope my next stay there would be better.
"worst birthday i have ever had " Read full review on TripAdvisor   5/24/2009 Vote      
9. I`m sorry but for what they charge to stay their, and to keep their reputation, the manager should get to cleaning if need be.
"Hard Rock Disappointment " Read full review on TripAdvisor   6/20/2008 Vote      
10. And also looooooooved the Tour Manager App, it lets you order room service, contact staff for questions and set up reservation right from the App itself, first time I've seen this.
"Rock star experience!!! " Read full review on TripAdvisor   5/17/2012 Vote      
   
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