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OpinionWell
Rank
61st
Out of 517

Holiday Inn San Diego

Average Price: $156  
 
Hotel Class:
3900 Old Town Avenue
San Diego, 92110 View map  
3-Star Hotel Rank: 29 of 101
Average review rating: 3.66
OpinionWell Value Index: 5
Traveler reviews analyzed: Expedia (10) , MyTravelGuide (26) , Travelocity (4) , TripAdvisor (150) , YahooTravel (11)
SAFE TO BOOK ? (0/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Manager
Appears in 13 comments. 
The following words were used in comments with Manager:
complain (2)   desk (3)   hotel (7)   management (13)   offers (2)   responsive (2)    
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1. One of the managers, Joseph W.
"Lovely hotel " Read full review on TripAdvisor   5/4/2012 Vote      
2. As regards my interaction with the staff and the manager of the hotel, I was impressed.
"Awesome Hotel- now part of the Marriott chain. " Read full review on TripAdvisor   1/12/2012 Vote      
3. When we told the person at front desk got the 'I'll let the manager know response'.
"Don't waste your time " Read full review on TripAdvisor   10/22/2011 Vote      
4. We asked to cancel our reservation and the hotel manager, Budd Barmeyer absolutely refused to refund our money, stating it was not the hotel's fault that there was no power.
"DO NOT BOOK HERE " Read full review on TripAdvisor   9/9/2011 Vote      
5. When I told the manager my husband is disabled (legally blind) and the stairwell is now PITCH BLACK, he asked what I would like him to do and I said accommodate your guests and have some flashlights or alternative light sources.
"DO NOT BOOK HERE " Read full review on TripAdvisor   9/9/2011 Vote      
6. As a result, the hotel Manager plainly refused to offer anything else.
"Leaking hotel rooms, poor customer service, horrendous experience. Beware! " Read full review on TripAdvisor   7/29/2011 Vote      
7. She finally left and asked a manager that was in the back and then came back and printed the receipt.
"Front desk people rude and room dirty " Read full review on YahooTravel   9/24/2009 Vote      
8. oh and by the way did I mention that I am a Travel Manager with 18 years in the biz so I know a thing or 2 about hotels .
"Would return over and over " Read full review on TripAdvisor   6/15/2009 Vote      
9. Very poor customer service from the hotel Manager and extremely disappointed with her response.
"Leaking hotel rooms, poor customer service, horrendous experience. Beware! " Read full review on TripAdvisor   7/29/2011 Vote      
10. The next day upon leaving, we complained to the hotel Manager about the issues with the room and she stated that since we had been offered a new room at 7pm the night before the departure, it was sufficient to address the issue.
"Leaking hotel rooms, poor customer service, horrendous experience. Beware! " Read full review on TripAdvisor   7/29/2011 Vote      
   
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