Holiday Inn San Diego, San Diego, Front Desk

OpinionWell's Blog

Home » United States » California » San Diego Destinations » San Diego Hotels » Holiday Inn San Diego

OpinionWell
Rank

61st

Out of 517

Holiday Inn San Diego	Average Price: $156 Check Rates

Hotel Class:

3900 Old Town Avenue

San Diego, 92110 View map

3-Star Hotel Rank: 29 of 101
Average review rating: 3.66

OpinionWell Value Index: 5

Traveler reviews analyzed: Expedia (10) , MyTravelGuide (26) , Travelocity (4) , TripAdvisor (150) , YahooTravel (11)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

Search reviews for other problems

Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

All Positive Negative

Keyword Search

amenity (5) balcony (34) bar (7) bathroom (19) beach (9) bed (27) breakfast (114) charge (11) check in (20) check out (9) complimentary (12) cost (15) deal (7) dinner (7) downtown (21) fee (12) food (26) freeway (11) front desk (46) hot tub (17) hotel (351) housekeeping (10) interstate (5) lobby (15) location (109) manager (13) money (19) parking (66) patio (9) pillow (8) pool (58) price (20) rate (16) recommend (28) restaurant (55) room (237) service (33) shower (7) shuttle (68) spa (5) staff (79) street (62) suite (9) to park (9) towel (7) tub (5) value (17) view (7) walk (64) wireless (6)

Front desk

Appears in 46 comments.

73% wrote positive comments about front desk

The following words were used in comments with Front desk:
excellent (2) friendly (5) great (3) helpful (6) hotel (5) problem (2) welcoming (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

Sort by:

See all

1. From the warm and friendly front desk greating, to the beautifully appointed guest rooms, dining and common areas, to the gourgous grounds.

"Excellent " Read full review on TripAdvisor 4/17/2012 Vote

2. The front desk folks help find a box that I could mail them to him.

"Great stay, wonderful staff " Read full review on TripAdvisor 10/9/2011 Vote

3. Accolades to Ashley and Lola (front desk), a perfect team, as they worked together in facilitating the processing of in-coming guests.

"A Perfect Stay " Read full review on TripAdvisor 8/16/2011 Vote

4. My experience with the front desk was excellent.

"A Perfect Stay " Read full review on TripAdvisor 8/16/2011 Vote

5. I gave them my confirmation and both the front desk staff members argued with my friends and I and kept repeating that we were not on the list.

"Worst customer service I've ever experienced!! " Read full review on TripAdvisor 6/10/2011 Vote

6. The front desk personnel were very pleasant and helpful.

"Our Stay at Holiday Inn Express Old Town " Read full review on TripAdvisor 3/28/2011 Vote

7. The hotel front desk service was always polite and friendly however, a simple problem of having the phone unblocked took three days and was quite frustrating.

"Conveniently located in Old Town and has all the basics. " Read full review on TripAdvisor 8/26/2010 Vote

8. I have to thank Vanessa specially at the front desk, who remembered me and helped me during my stay.

"Great stay - specially because of Vanessa " Read full review on TripAdvisor 8/24/2010 Vote

9. Front Desk rep was especially friendly giving us tips for the town and made us feel very welcome.

"Good for a night away " Read full review on TripAdvisor 8/7/2010 Vote

10. Warmly welcomed by the front desk staff (vanessa) and our luggage safely stored.

"Highly recommended " Read full review on TripAdvisor 4/16/2010 Vote