Hyatt San Diego, San Diego, Service

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Rank

26th

Out of 517

Hyatt San Diego	Average Price: $275 Check Rates

Hotel Class:

One Market Place

San Diego, 92101 View map

5-Star Hotel Rank: 3 of 15
Average review rating: 3.71

OpinionWell Value Index: 4

Traveler reviews analyzed: BedBugRegistry (10) , Travelocity (18) , TripAdvisor (1090)

SAFE TO BOOK ? (2/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	Recent comments complained about bed bugs.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (70) bar (230) bathroom (223) beach (47) bed (203) bill (40) breakfast (270) charge (99) check in (167) check out (50) complimentary (32) concierge (85) cost (87) deal (67) decor (43) dinner (72) downtown (198) fee (75) fitness center (34) food (221) front desk (176) gym (63) hot tub (41) hotel (2015) housekeeping (67) lobby (263) location (609) manager (44) money (62) parking (238) pillow (33) pool (416) price (178) rate (123) recommend (155) restaurant (337) room (1963) room service (97) service (389) shower (111) spa (72) staff (453) street (73) suite (77) towel (71) valet (47) view (747) walk (318) waterfront (46) wireless (52)

Service

Appears in 389 comments.

79% wrote positive comments about service

The following words were used in comments with Service:
excellent (36) food (30) friendly (23) good (50) great (60) hotel (108) internet (25) location (23) nice (18) night (19)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Very nice hotel, great service.

"Very nice hotel, conviently located, great views " Read full review on TripAdvisor 5/20/2012 Vote

2. Customer service was excellent and the location amazing.

"Classy but pricey " Read full review on TripAdvisor 5/9/2012 Vote

3. The level of customer service at the front desk and customer care that I received following a problem I had with the travel website that I booked the hotel through was over and above any I have ever experienced.

"Customer Care - Manchester Grand Hyatt San Diego " Read full review on TripAdvisor 5/8/2012 Vote

4. Always a joy, wonderful service and atmosphere and location is ideal.

"My place on the bay " Read full review on TripAdvisor 5/4/2012 Vote

5. (or in the Harbor Tower)We had a great service by the staff at this hotel, even a little more when you are a travel agent and also a Gold Passeport member!:).

"Great Stay, Good location! " Read full review on TripAdvisor 4/25/2012 Vote

6. Service was excellent.

"Great views from this hotel " Read full review on TripAdvisor 4/23/2012 Vote

7. The location of the hotel is wonderful and the view is gorgeous, but there are other hotels on the same strip that may have better service and more updates.

"Aesthetically nice, but very poor management and staff " Read full review on TripAdvisor 4/12/2012 Vote

8. We were equally impressed with the staff and service at the Grand Hyatt.

"Manchester Grand Hyatt & Downtown San Diego " Read full review on TripAdvisor 4/11/2012 Vote

9. friendly service.

"came for business...felt like business environment " Read full review on TripAdvisor 4/10/2012 Vote

10. Clean, lots of services.

"Great stay " Read full review on TripAdvisor 4/8/2012 Vote