Hyatt San Diego, San Diego, Front Desk

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Rank

26th

Out of 517

Hyatt San Diego	Average Price: $275 Check Rates

Hotel Class:

One Market Place

San Diego, 92101 View map

5-Star Hotel Rank: 3 of 15
Average review rating: 3.71

OpinionWell Value Index: 4

Traveler reviews analyzed: BedBugRegistry (10) , Travelocity (18) , TripAdvisor (1090)

SAFE TO BOOK ? (2/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	Recent comments complained about bed bugs.

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amenity (70) bar (230) bathroom (223) beach (47) bed (203) bill (40) breakfast (270) charge (99) check in (167) check out (50) complimentary (32) concierge (85) cost (87) deal (67) decor (43) dinner (72) downtown (198) fee (75) fitness center (34) food (221) front desk (176) gym (63) hot tub (41) hotel (2015) housekeeping (67) lobby (263) location (609) manager (44) money (62) parking (238) pillow (33) pool (416) price (178) rate (123) recommend (155) restaurant (337) room (1963) room service (97) service (389) shower (111) spa (72) staff (453) street (73) suite (77) towel (71) valet (47) view (747) walk (318) waterfront (46) wireless (52)

Front desk

Appears in 176 comments.

79% wrote positive comments about front desk

The following words were used in comments with Front desk:
excellent (7) free (11) friendly (12) great (12) helpful (20) hotel (19) housekeeping (8) internet (6) management (7) night (7) problem (8)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Front desk was very efficient, friendly, and attentive.

"Expected More from a "Grand Hyatt". Just OK " Read full review on TripAdvisor 5/12/2012 Vote

2. Super helpful front desk staff.

"Worth It! " Read full review on TripAdvisor 5/11/2012 Vote

3. The level of customer service at the front desk and customer care that I received following a problem I had with the travel website that I booked the hotel through was over and above any I have ever experienced.

"Customer Care - Manchester Grand Hyatt San Diego " Read full review on TripAdvisor 5/8/2012 Vote

4. We arrived early on the correct date on our original reservation and the front desk clerk said that we were already checked in.

"Too many mistakes for a "nice" hotel " Read full review on TripAdvisor 5/3/2012 Vote

5. On the other hand the front desk people were the most helpful i've ever seen, the halls and the lobby architecture is quite impressive.

"Bad price/quality ratio. " Read full review on TripAdvisor 4/24/2012 Vote

6. The front desk clerk was overly accommodating, the room service was on time, food was very good, and the attendants were professional, the bellman was over-the-top friendly and took extra time and care to assure us our bags would be safe while being stored; on checkout day, an e-mail was sent to us with a barcode in it that allowed us to quickly check out by scanning it at a kiosk.

"So Impressed! " Read full review on TripAdvisor 4/12/2012 Vote

7. The staff at the front desk went above and beyond to help us, even sending bandaids to our room when my friend cut her finger.

"Great location! " Read full review on TripAdvisor 4/8/2012 Vote

8. The concierge and front desk staff are very helpful.

"Great location and views " Read full review on TripAdvisor 4/6/2012 Vote

9. Staff was great from the front desk to the valets.

"Another good Hyatt experience for the most part....... " Read full review on TripAdvisor 4/3/2012 Vote

10. The front desk staff was outstanding in every way.

"Luxury by the Bay " Read full review on TripAdvisor 3/31/2012 Vote