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Rank
26th
Out of 517

Hyatt San Diego

Average Price: $275  
 
Hotel Class:
One Market Place
San Diego, 92101 View map  
5-Star Hotel Rank: 3 of 15
Average review rating: 3.71
OpinionWell Value Index: 4
Traveler reviews analyzed: BedBugRegistry (10) , Travelocity (18) , TripAdvisor (1090)
SAFE TO BOOK ? (2/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Bill
Appears in 39 comments. 
42% wrote positive comments about bill
The following words were used in comments with Bill:
good (4)   hotel (8)   problem (2)   quickly (2)   rating (2)    
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1. I called the hotel the next day and a very nice employee provided excellent customer service and go the bill credited to bring it in line.
"Another good Hyatt experience for the most part....... " Read full review on TripAdvisor   4/3/2012 Vote      
2. He seemed to care, and he spent a good amount of time talking to the billing department and even called my bank to get the charges reversed.
"Great...I think. " Read full review on TripAdvisor   2/17/2012 Vote      
3. He is a club host and banquet captain, but should be promoted to Hotel PRESIDENT!) Bill went above and beyond to find iced christmas cookies for our 5-year-old and made us feel like VIPs.
"Outstanding Service, Perfect view and Location " Read full review on TripAdvisor   12/4/2009 Vote      
4. I did not enjoy getting an extra $16.50 charge after we arrived back home, I am not even sure what it was for -> This is very dishonest in my opinion, they could at least e-mail a new billing.
"Great Location, nice view, big hotel, good value " Read full review on TripAdvisor   8/8/2007 Vote      
5. All in all, I might have given the Manchester Grand Hyatt a qualified 4-star rating were it not for the breakfast billing issue.
"Watch out for overbilling! " Read full review on TripAdvisor   6/18/2007 Vote      
6. The check out is still a disaster as they divided the bill between me and my roommate, charging her for her half yet I have been charged the entire bill.
"Aesthetically nice, but very poor management and staff " Read full review on TripAdvisor   4/12/2012 Vote      
7. I call the hotel and they aver that they will fix it and send my a copy of my bill via e-mail.
"Aesthetically nice, but very poor management and staff " Read full review on TripAdvisor   4/12/2012 Vote      
8. My check in took 1/2 hour as they did not know how to add my credit card to the bill (my roommate had already checked in).
"Aesthetically nice, but very poor management and staff " Read full review on TripAdvisor   4/12/2012 Vote      
9. These charges did not show up when I did the video check out when we left and I assumed everything was fine until I got home and checked my credit card bill.
"Another good Hyatt experience for the most part....... " Read full review on TripAdvisor   4/3/2012 Vote      
10. Oh, and check out at the front desk and review your bill carefully.
"Great location, average hotel " Read full review on TripAdvisor   3/8/2012 Vote      
   
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