10. On the more mundane front, room wasn't ready at 2:00 pm, pool area had what looked like the previous evening's drinks residue in the late afternoon, no service at the pool whatsoever (called begging for water and or ice/tea and several pitchers were finally brought to the bar, but no other service), no light at all at the desk area and very dim light in the bath, no soap - only large refillable bottles of gel (a purely personal dislike admittedly), used water glasses not removed by housekeeping, greyish thin towels in bath.