2. And the problems I experienced were EGREGIOUS: the floors were dirty, found a long black hair on my pillow, the showerheads were not adjustable and spewed strong water horizontally across the shower, three piles of dog poop on the lawn outside our room went unpicked up for a day, the closet smelled moldy (the only place to hang the designer dress I'd bought for the wedding I was to attend!), the pricey ocean-'view' room did face the ocean but could not be seen from inside due to the small high windows AND the stairway that was adjacent to the windows (everyone upstairs walked up and down these stairs looking directly into my room.