Best Western San Diego, San Diego, Front Desk

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Rank

1st

Out of 517

Best Western San Diego	Average Price: $217 Check Rates

Hotel Class:

2051 Shelter Island Drive

San Diego, 92106 View map

3-Star Hotel Rank: 1 of 101
Average review rating: 4.26

OpinionWell Value Index: 8

Traveler reviews analyzed: BedBugRegistry (1) , Expedia (105) , MyTravelGuide (50) , Travelocity (7) , TripAdvisor (622) , YahooTravel (21)

SAFE TO BOOK ? (2/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (32) balcony (107) bar (87) bath (23) bathroom (130) beach (86) bed (120) breakfast (166) charge (20) check in (54) check out (22) complimentary (18) cost (27) deal (30) decor (27) dinner (50) downtown (157) food (153) front desk (126) hot tub (69) hotel (1176) housekeeping (28) lobby (54) location (418) lunch (21) manager (26) money (38) ocean (35) parking (188) patio (75) pillow (21) pool (345) price (101) rate (49) recommend (118) restaurant (334) room (1162) room service (40) service (150) shower (56) shuttle (41) spa (25) staff (400) street (104) suite (160) towel (35) value (52) view (507) walk (122) wireless (25)

Front desk

Appears in 126 comments.

84% wrote positive comments about front desk

The following words were used in comments with Front desk:
accommodating (4) arrival (5) clerk (6) desk (129) friendly (19) great (9) helpful (32) hotel (10) housekeeping (5) need (5) nice (9) night (8) problem (5) return (4)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The front desk personnel were very helpful and in addition to some suggestions and directions, they provided us with some coupons for some major attractions.

"I would stay here again. " Read full review on TripAdvisor 5/7/2012 Vote

2. All staff here were great from the front desk through to the shuttle drivers and restaurant staff.

"Nice and quiet in a pleasant area. " Read full review on TripAdvisor 4/21/2012 Vote

3. Our rent-a-car wasn't ready as promised (was reserved with the room package) but Chris at the front desk went out of his way to help.

"A great hotel and location - we will be back! " Read full review on TripAdvisor 4/5/2012 Vote

4. As an added plus, the front desk clerk was very friendly and seemed eager to be of service.

"Snooze and Cruise (or fly) " Read full review on TripAdvisor 3/30/2012 Vote

5. The front desk people were always very nice and gave me several great suggestions for where to go and what to see.

"Beautiful place on the bay " Read full review on TripAdvisor 3/28/2012 Vote

6. Front desk staff are excellent.

"Great location and outstanding front desk staff. " Read full review on TripAdvisor 3/21/2012 Vote

7. Front desk service was fantastic as was bar and restaurant.

"Great Vacation " Read full review on TripAdvisor 3/12/2012 Vote

8. just ask the front desk for an attraction map which was very helpful with which bus and trolleys to take for where u want to go!we had an amzing view from our room on the 3rd level of the casa marina buliding.

"great relaxing location! " Read full review on TripAdvisor 3/5/2012 Vote

9. Danny at front desk was very helpful as were the others.

"Great hotel and great location " Read full review on TripAdvisor 2/1/2012 Vote

10. ,the service at the resturant and front desk was wonderful and the food was great at the hotel, stay here and you will not be disappointed.

"BREATHTAKING BEAUTIFUL HOTEL AND VIEWS " Read full review on TripAdvisor 1/30/2012 Vote