DoubleTree by Hilton San Antonio Downtown , San Antonio, Staff

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OpinionWell
Rank

67th

Out of 504

DoubleTree by Hilton San Antonio Downtown	Average Price: $148 Check Rates

Hotel Class:

502 West Cesar E. Chavez (formerly Durango) Blvd.

San Antonio, 78207 View map

3-Star Hotel Rank: 28 of 111
Average review rating: 2.68

OpinionWell Value Index: 2

Traveler reviews analyzed: Expedia (14) , MyTravelGuide (137) , Travelocity (9) , TripAdvisor (142) , YahooTravel (15)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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bar (17) bathroom (22) bathtub (3) bed (38) bill (16) breakfast (42) charge (8) check in (15) check out (3) complimentary (6) cost (5) deal (10) dinner (5) downtown (38) food (29) front desk (40) gym (4) highway (3) hot tub (7) hotel (233) housekeeping (6) interstate (3) lobby (15) location (34) lunch (5) maid (4) manager (15) money (7) parking (28) pillow (7) pool (40) price (15) rate (10) recommend (15) restaurant (22) room (202) room service (5) service (45) sheets (8) shower (14) shuttle (27) staff (59) street (12) suite (9) towel (27) tub (2) value (3) view (6) walk (30) wireless (4)

Staff

Appears in 59 comments.

96% wrote positive comments about staff

The following words were used in comments with Staff:
attentive (5) clean (7) desk (7) friendly (12) great (3) hard (3) helpful (10) hotel (15) housekeeping (3) management (3) need (5) nice (3) rude (3) service (4)

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1. The staff was attentive and the food was ok, but all these 'little things' start to add up.

""Little Things" add up poorly " Read full review on TripAdvisor 5/1/2012 Vote

2. The cleanliness of the rooms however were excellent, and the front desk staff was very helpful in giving directions to local attractions and which ones were worth seeing.

"Decent Service, Not overly amazed. " Read full review on TripAdvisor 4/22/2012 Vote

3. The staff was very friendly and concerned while we were at breakfast.

"Parking " Read full review on TripAdvisor 4/20/2012 Vote

4. Found the Hotel to be very clean, with friendly / helpful staff.

"Excellent Staff and Services " Read full review on TripAdvisor 3/28/2012 Vote

5. The entire staff went out of their way to make our stay a very memorable one.

"Won't stay anywhere else! " Read full review on TripAdvisor 3/10/2012 Vote

6. The staffs were very professional and supportative to all of our event needs.

"National Guard Bureau HRF TTX Workshop " Read full review on TripAdvisor 2/17/2012 Vote

7. I am extremely pleased on the outcome of our event because a lot of the credit falls directly on the management and staff of the San Antonio Downtown Doubletree by the Hilton.

"National Guard Bureau HRF TTX Workshop " Read full review on TripAdvisor 2/17/2012 Vote

8. The staff is very friendly and accomodating.

"DoubleTree Hilton Excellence " Read full review on TripAdvisor 2/8/2012 Vote

9. Christina and her staff were outstanding, going out of their way to win you over.

"Outstanding Service! " Read full review on TripAdvisor 1/25/2012 Vote

10. The staff is great, rooms are clean and the location is in the heartbeat of San Antonio.

"Corporate travelers! " Read full review on TripAdvisor 1/4/2012 Vote