Home » United States » Texas » San Antonio Destinations » San Antonio Hotels » DoubleTree by Hilton San Antonio Downtown
Back to search results
OpinionWell
Rank
67th
Out of 504

DoubleTree by Hilton San Antonio Downtown

Average Price: $148  
 
Hotel Class:
502 West Cesar E. Chavez (formerly Durango) Blvd.
San Antonio, 78207 View map  
3-Star Hotel Rank: 28 of 111
Average review rating: 2.68
OpinionWell Value Index: 2
Traveler reviews analyzed: Expedia (14) , MyTravelGuide (137) , Travelocity (9) , TripAdvisor (142) , YahooTravel (15)
SAFE TO BOOK ? (1/5 issues found)
Skip Navigation Links
Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Manager
Appears in 15 comments. 
75% wrote positive comments about manager
The following words were used in comments with Manager:
helpful (2)   management (15)   manner (3)   most (2)   problem (2)   professional (2)    
Users can vote for helpful comments, which are saved in the Most helpful section.
Sort by:
See all
1. She and Ed McClure, proprietor along with Executive Chef Rachel Potts, Rigoberto Peredes,Cook and Nate Travisonon, Dan Robins, Food and Beverage Director and Manager have made our stay most enjoyable.
"DoubleTree Hilton Excellence " Read full review on TripAdvisor   2/8/2012 Vote      
2. Christina Arzola, Sales Manager has assisted us with reservations in a most professional manner.
"DoubleTree Hilton Excellence " Read full review on TripAdvisor   2/8/2012 Vote      
3. We then talked to another manager who was helpful even though he couldn't give us another room he did give us complimentary breakfast for both mornings of our stay.
"Not sure I'd give this hotel another shot. " Read full review on TripAdvisor   8/10/2011 Vote      
4. The Sales manager, Ms.
"National Guard Bureau HRF TTX Workshop " Read full review on TripAdvisor   2/17/2012 Vote      
5. The front desk was not apologetic at all and one of them was the manager.
"Not sure I'd give this hotel another shot. " Read full review on TripAdvisor   8/10/2011 Vote      
6. I had to go down to the front desk and speak with the front desk and manager every day of my stay but finally got it right by the time I checked out.
"Lot's of loud parties and poor billing. " Read full review on TripAdvisor   4/24/2011 Vote      
7. The manager was accomodating when we asked for more towels and indicated that perhaps the sign had deterred housekeeping.
"Superb service from older hotel that tries hard " Read full review on TripAdvisor   5/14/2009 Vote      
8. The front desk staff was unfriendly and not helpful - when I asked to speak to a manager I was told I was speaking to her and she just dismissed our concerns.
"By Far The Worst Hotel Ever " Read full review on TripAdvisor   8/16/2007 Vote      
9. Manager definetely needs to go back to customer service training.
"By Far The Worst Hotel Ever " Read full review on TripAdvisor   8/16/2007 Vote      
10. The manager told me to let them sleep on the floor.
"Never Stay Here " Read full review on YahooTravel   7/19/2007 Vote      
   
About Us | Terms of Use | Privacy Policy | Site Map
Tools for hotel professionals
© 2010 OpinionWell, LLC, All Rights Reserved