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DoubleTree by Hilton San Antonio Downtown
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OpinionWell
Rank
67th
Out of 504
DoubleTree by Hilton San Antonio Downtown
Average Price: $148
Check Rates
Hotel Class:
502 West Cesar E. Chavez (formerly Durango) Blvd.
San Antonio, 78207
View map
3-Star Hotel Rank:
28 of 111
Average review rating:
2.68
OpinionWell Value Index:
2
Traveler reviews analyzed:
YahooTravel
(
15
)
,
MyTravelGuide
(
137
)
,
Travelocity
(
9
)
,
Expedia
(
14
)
,
TripAdvisor
(
142
)
SAFE TO BOOK ?
(1/5 issues found)
Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:
Construction:
There are recent comments about
Construction
.
Noise:
No recent comments about noise were found.
Room Smell:
No recent comments about room smell were found.
Parking Fees:
No recent comments about parking fees were found.
Bed Bugs:
No recent comments about bed bugs were found.
Search reviews for other problems
Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
All
Positive
Negative
Keyword Search
bar
(17)
bathroom
(22)
bathtub
(3)
bed
(38)
bill
(16)
breakfast
(42)
charge
(8)
check in
(15)
check out
(3)
complimentary
(6)
cost
(5)
deal
(10)
dinner
(5)
downtown
(38)
food
(29)
front desk
(40)
gym
(4)
highway
(3)
hot tub
(7)
hotel
(233)
housekeeping
(6)
interstate
(3)
lobby
(15)
location
(34)
lunch
(5)
maid
(4)
manager
(15)
money
(7)
parking
(28)
pillow
(7)
pool
(40)
price
(15)
rate
(10)
recommend
(15)
restaurant
(22)
room
(202)
room service
(5)
service
(45)
sheets
(8)
shower
(14)
shuttle
(27)
staff
(59)
street
(12)
suite
(9)
towel
(27)
tub
(2)
value
(3)
view
(6)
walk
(30)
wireless
(4)
See more
Bill
Appears in 15 comments.
33% wrote positive comments about
bill
The following words were used in comments with
Bill:
Users can vote for helpful comments, which are saved in the
Most helpful
section.
Sort by:
Date
Votes
Negative first
Positive first
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1.
When I went to the front desk to complain about not getting the wake up calls and to get our copy of the
bill
(which should have been zero dollars) I was told the reason why we weren't called was because they did not have us registered and therefore could not find us.
"DON'T BELIEVE THEIR WEB SITE "
Read full review
on
TripAdvisor
4/30/2012
Vote
2.
Apparently, the hotel was implementing a new
bill
ing system and, somehow, the entire room stay was placed on my debit card and held up my funds until it was finally resolved by my bank .
"Lousiest Hotel Ever "
Read full review
on
TripAdvisor
6/30/2007
Vote
3.
The guy at the desk said he would remove the charge and gave us another
bill
.
"DON'T BELIEVE THEIR WEB SITE "
Read full review
on
TripAdvisor
4/30/2012
Vote
4.
I told them to take the charge off our card immediately as we had already paid for the room and to give us a
bill
with a zero balance.
"DON'T BELIEVE THEIR WEB SITE "
Read full review
on
TripAdvisor
4/30/2012
Vote
5.
We demaned that he handwrite on the so-called
bill
he gave us that we owed nothing and made him sign it.
"DON'T BELIEVE THEIR WEB SITE "
Read full review
on
TripAdvisor
4/30/2012
Vote
6.
Then they gave us a
bill
for $670.00 for the cost of the room.
"DON'T BELIEVE THEIR WEB SITE "
Read full review
on
TripAdvisor
4/30/2012
Vote
7.
I stayed at the hotel on February the 4th and after finding out that the
bill
ing had been charged to my credit card instead of charging the
bill
to the promotional company, I called the hotel on February the 9th.
"NO returned calls by the Accounting Dept. "
Read full review
on
TripAdvisor
2/13/2012
Vote
8.
Dirty Place, nasty food, non functioning AC, bogus charges on the
bill
and no water one evening during a recent visit all lead me to say stay away.
"What a dump "
Read full review
on
TripAdvisor
9/19/2011
Vote
9.
However, they had run out of the crabcakes and yet the charge appeared on our
bill
.
"Affordable option 1 mile from Riverwalk "
Read full review
on
TripAdvisor
8/23/2011
Vote
10.
The final insult to injury was when they slipped my
bill
under the door charging me $48 dollars for movies that I never watched.
"Some Problems "
Read full review
on
TripAdvisor
3/18/2008
Vote
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