Marriott San Antonio, San Antonio, Service

OpinionWell's Blog

Home » United States » Texas » San Antonio Destinations » San Antonio Hotels » Marriott San Antonio

OpinionWell
Rank

21st

Out of 504

Marriott San Antonio	Average Price: $181 Check Rates

Hotel Class:

555 South Alamo Street

San Antonio, 78205 View map

4-Star Hotel Rank: 13 of 32
Average review rating: 3.91

OpinionWell Value Index: 5

Traveler reviews analyzed: Expedia (39) , MyTravelGuide (414) , Travelocity (7) , TripAdvisor (221) , YahooTravel (6)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

Search reviews for other problems

Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

All Positive Negative

Keyword Search

amenity (9) balcony (39) bar (27) bath (7) bathroom (26) bed (42) bill (6) breakfast (43) charge (24) check in (10) complimentary (7) concierge (15) cost (15) deal (11) dinner (8) downtown (38) fee (14) food (28) front desk (39) gym (8) hot tub (14) hotel (422) housekeeping (8) lobby (36) location (92) manager (7) money (14) parking (97) patio (7) pillow (13) pool (106) price (41) rate (30) recommend (32) restaurant (36) room (283) room service (12) service (78) shower (15) staff (112) street (21) to park (13) towel (7) tub (8) valet (22) valet parking (6) value (8) view (29) walk (79) wireless (11)

Service

Appears in 77 comments.

71% wrote positive comments about service

The following words were used in comments with Service:
best (3) customer (4) desk (6) excellent (4) free (3) friendly (7) good (8) great (7) hotel (21) internet (3) nice (4)

Users can vote for helpful comments, which are saved in the Most helpful section.

Sort by:

See all

1. Instead, go 2-3 blocks down to the Marriott Riverwalk Hotel where we enjoyed wonderful amenities and the absolute best service I have received from hotel staff in a long, long time.

"DO NOT STAY HERE! " Read full review on TripAdvisor 5/8/2012 Vote

2. The valet service was excellent and so was the customer service desk.

"Amazing Experience! " Read full review on TripAdvisor 4/1/2012 Vote

3. It's a good, basic, clean hotel with good service.

"Downtown yet quiet " Read full review on TripAdvisor 2/3/2012 Vote

4. The shuttle service was over-the-top accommodating when taking us to and bringing us back from the Verizon Center for a concert.

"We Were Treated Like Royalty By The Staff " Read full review on TripAdvisor 9/23/2011 Vote

5. No spa services is a big upset for me.

"Nice Hotel just off the River Walk and Downtown San Antonio " Read full review on TripAdvisor 8/8/2011 Vote

6. The service wasn't rude, but wasn't friendly either.

"I Expected More " Read full review on TripAdvisor 8/2/2011 Vote

7. this is a service provided free at many of the better hotels.

"Shy of "Excellent" because they nickle and dime you with charges " Read full review on TripAdvisor 6/12/2011 Vote

8. Loved the quiet ambience of this hotel - nice exercise room in the courtyard and great service.

"Wonderful stay while attending a conference " Read full review on TripAdvisor 12/30/2010 Vote

9. (Like all full-service Marriotts, you have to pay high prices for all the services that are gratis at their downscale lines like Courtyard and Fairfield: parking, Internet, morning coffee.

"Poor excuse for a full service hotel " Read full review on TripAdvisor 1/23/2010 Vote

10. Nice Rooms, Great Service from the minute we checked in .

"Awesome " Read full review on TripAdvisor 11/19/2009 Vote