Marriott San Antonio, San Antonio, Front Desk

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Rank

21st

Out of 504

Marriott San Antonio	Average Price: $181 Check Rates

Hotel Class:

555 South Alamo Street

San Antonio, 78205 View map

4-Star Hotel Rank: 13 of 32
Average review rating: 3.91

OpinionWell Value Index: 5

Traveler reviews analyzed: Expedia (39) , MyTravelGuide (414) , Travelocity (7) , TripAdvisor (221) , YahooTravel (6)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (9) balcony (39) bar (27) bath (7) bathroom (26) bed (42) bill (6) breakfast (43) charge (24) check in (10) complimentary (7) concierge (15) cost (15) deal (11) dinner (8) downtown (38) fee (14) food (28) front desk (39) gym (8) hot tub (14) hotel (422) housekeeping (8) lobby (36) location (92) manager (7) money (14) parking (97) patio (7) pillow (13) pool (106) price (41) rate (30) recommend (32) restaurant (36) room (283) room service (12) service (78) shower (15) staff (112) street (21) to park (13) towel (7) tub (8) valet (22) valet parking (6) value (8) view (29) walk (79) wireless (11)

Front desk Traveler Insight - Friendly Front Desk

Appears in 39 comments.

84% wrote positive comments about front desk

The following words were used in comments with Front desk:
clean (3) clerk (5) concierge (3) desk (39) floor (2) friendly (6) guest (2) helpful (5) hotel (5) housekeeping (3) night (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The front desk was a huge help with so many little things and went above and beyond.

"Great hotel/Great Service " Read full review on TripAdvisor 5/15/2012 Vote

2. We asked to move and the front desk was very accommodating.

"Nice Hotel just off the River Walk and Downtown San Antonio " Read full review on TripAdvisor 8/8/2011 Vote

3. The room was top notch, front desk staff was highly helpful and very friendly.

"Very Nice, Will be back for sure. " Read full review on TripAdvisor 6/22/2011 Vote

4. The front desk and lobby were very nice and clean.

"All Around Great Hotel.....eh.....considering...... " Read full review on TripAdvisor 9/13/2010 Vote

5. The front desk rep was very helpful and upgraded us to the conceirge level with a view of the pool and there was no mention of Priceline.

"Excellent Stay at San Antonio Plaza " Read full review on TripAdvisor 5/9/2010 Vote

6. The front desk staff was fast and accommodating and I was shocked when I returned to the lobby hours later and they remembered my name.

"Amazing staff, great food, and the peacocks! " Read full review on TripAdvisor 5/3/2010 Vote

7. First and foremost was the friendly customer service, from the front desk to the bellstaff to the concierge lounge.

"Unexpectedly pleasant business trip! " Read full review on TripAdvisor 11/19/2009 Vote

8. They will correct this quickly/efficiently at the front desk.

"Nice hotel but noisy courtyard due to weddings " Read full review on Expedia 7/8/2009 Vote

9. The front desk staff were relaxed and friendly.

"better than expected " Read full review on TripAdvisor 6/29/2009 Vote

10. Front desk people very friendly, efficient and always answered questions in a polite and helpful manner.

"Very clean comfortable, friendly staff in a good location to the riverwalk. " Read full review on TripAdvisor 6/4/2009 Vote