Marriott San Antonio, San Antonio, Manager

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Rank

21st

Out of 504

Marriott San Antonio	Average Price: $181 Check Rates

Hotel Class:

555 South Alamo Street

San Antonio, 78205 View map

4-Star Hotel Rank: 13 of 32
Average review rating: 3.91

OpinionWell Value Index: 5

Traveler reviews analyzed: Expedia (39) , MyTravelGuide (414) , Travelocity (7) , TripAdvisor (221) , YahooTravel (6)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Manager

Appears in 7 comments.

100% wrote positive comments about manager

The following words were used in comments with Manager:
generous (2) management (8) need (2) staff (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Upon arrival, I was impressed to see a note to us from the general manager of the hotel expressing his wishes for us to have a comfortable stay and encouraging us to contact him directly if we had any issues or concerns (we didn't).

"A big chain hotel that comes across as a nice boutique hotel. " Read full review on TripAdvisor 9/1/2009 Vote

2. First front desk told me I needed to call back the next day since it was almost 5PM and talk to the restaurant manager between 9-4, that they have not been told.

"No one has a Clue!!!!!! " Read full review on TripAdvisor 1/27/2012 Vote

3. The staff was nice and I will add that the manager sent me an email to ask for my opinion which I gave.

"Disappointing " Read full review on TripAdvisor 1/22/2012 Vote

4. During a busy rush, I saw the manager picking up dishes and bussing tables even though she had plenty staff.

"Amazing staff, great food, and the peacocks! " Read full review on TripAdvisor 5/3/2010 Vote

5. Problem 1: I arrived at 11:30 a.m. and did the 'pre check-in' with an associate that wasn't an assistant manager (the manager took the whole weekend off and was unavailable) and she informed me that because their check-in wasn't until 4 pm that this was the best way to get into our rooms as quickly as possible.

"Hotel cheated military family out of money, and caused us a lot of grief. " Read full review on TripAdvisor 4/12/2010 Vote

6. )Manager responded right away to my comment card.

"Great Service but maid was lacking " Read full review on TripAdvisor 3/12/2010 Vote

7. The General Manager greeted us and assured us that he was at our disposal if it were needed.

"A Delighful Gem in a Charming City " Read full review on TripAdvisor 11/19/2009 Vote