Hilton Portland, Portland, Service

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Rank

11th

Out of 287

Hilton Portland	Average Price: $185 Check Rates

Hotel Class:

921 SouthWest Sixth Avenue

Portland, 97204 View map

3-Star Hotel Rank: 5 of 75
Average review rating: 3.68

OpinionWell Value Index: 6

Traveler reviews analyzed: Expedia (39) , MyTravelGuide (1) , Travelocity (12) , TripAdvisor (321) , YahooTravel (25)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (30) bar (35) bathroom (83) bed (75) breakfast (77) charge (36) check in (62) check out (13) closet (10) complimentary (12) concierge (47) cost (39) dinner (24) downtown (148) fee (12) fitness center (14) food (60) front desk (64) gym (26) hot tub (9) hotel (539) housekeeping (15) lobby (56) location (207) manager (9) money (15) parking (100) pillow (16) pool (72) price (61) rate (45) recommend (35) restaurant (147) room (632) room service (27) service (98) shower (31) spa (9) staff (145) steam (10) street (88) suite (12) to park (11) towel (13) valet (21) value (16) view (58) walk (59) weight (9) wireless (38)

Service

Appears in 98 comments.

81% wrote positive comments about service

The following words were used in comments with Service:
clean (7) concierge (6) customer (8) desk (7) food (5) free (6) friendly (8) good (18) great (18) hotel (17) lobby (6) location (12) nice (6)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The concierge services were served by friendly and unassuming individuals who went above and beyond to help us get to quality restaurants and sites.

"Great Location to see many things in Dtown Portland " Read full review on TripAdvisor 5/13/2012 Vote

2. Service was excellent.

"Nice splurge " Read full review on TripAdvisor 3/17/2012 Vote

3. Breakfast in the restaurant was above average and service friendly.

"Very nice. " Read full review on TripAdvisor 3/13/2012 Vote

4. It's great when people in the service industry actually get ' service '.

"Great downtown location , great staff , comfortable rooms " Read full review on TripAdvisor 2/22/2012 Vote

5. Good service.

"Nice hotel in downtown Portland " Read full review on TripAdvisor 2/20/2012 Vote

6. $28 to park a car overnight ought to buy more attentive service.

"Nice facility. Problemmatic staffing " Read full review on TripAdvisor 1/30/2012 Vote

7. Service was quite good - I was accommodated for a late checkout at 1pm and the person at the fitness center was great.

"Great location, main bldg rooms are small " Read full review on TripAdvisor 1/12/2012 Vote

8. Hotel is about what you'd expect from a Hilton - good service, comfortable and clean rooms.

"Good hotel in a good location " Read full review on TripAdvisor 12/31/2011 Vote

9. The service was outstanding.

"Convenient With Great Service " Read full review on TripAdvisor 12/28/2011 Vote

10. The service is always great - this last trip the elevator was down in the exec tower, so they put my wife and me in the older main building, giving us a corner suite, comp-ing the first night, and buying our first night dinner.

"Convenient location, friendly service, wonderful city " Read full review on TripAdvisor 12/11/2011 Vote