Hilton Portland, Portland, Manager

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Rank

11th

Out of 287

Hilton Portland	Average Price: $185 Check Rates

Hotel Class:

921 SouthWest Sixth Avenue

Portland, 97204 View map

3-Star Hotel Rank: 5 of 75
Average review rating: 3.68

OpinionWell Value Index: 6

Traveler reviews analyzed: YahooTravel (25) , Travelocity (12) , MyTravelGuide (1) , TripAdvisor (321) , Expedia (39)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (30) bar (35) bathroom (83) bed (75) breakfast (77) charge (36) check in (62) check out (13) closet (10) complimentary (12) concierge (47) cost (39) dinner (24) downtown (148) fee (12) fitness center (14) food (60) front desk (64) gym (26) hot tub (9) hotel (539) housekeeping (15) lobby (56) location (207) manager (9) money (15) parking (100) pillow (16) pool (72) price (61) rate (45) recommend (35) restaurant (147) room (632) room service (27) service (98) shower (31) spa (9) staff (145) steam (10) street (88) suite (12) to park (11) towel (13) valet (21) value (16) view (58) walk (59) weight (9) wireless (38)

Manager

Appears in 9 comments.

33% wrote positive comments about manager

The following words were used in comments with Manager:
friendly (2) generous (4) hotel (2) management (9)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Restaurant manager was super nice and friendly.

"Main Building is old, redecorated but not actually renovated. Great Location! :) " Read full review on TripAdvisor 1/7/2010 Vote

2. On the plus side, the food in the hotel restaurant was excellent and the staff generally friendly (manager at check in was the exception).

"Dusty windows, a wet chair " Read full review on TripAdvisor 7/26/2008 Vote

3. They allowed us to have early check in, late checkout, the manager even called to check up on us the next day after an incident we had with a taxi driver.

"Perfect Location and Amazing Customer Service!! " Read full review on TripAdvisor 11/29/2011 Vote

4. ' Front Office Manager would not treat any guest with respect.

"Super 8 and Motel 6 Give Better Service " Read full review on TripAdvisor 10/15/2009 Vote

5. still no info from the General Manager.

"Super 8 and Motel 6 Give Better Service " Read full review on TripAdvisor 10/15/2009 Vote

6. So, I called the General Manager at the hotel to let him know of my concerns.

"I disagree with the negative reviews. " Read full review on TripAdvisor 4/12/2009 Vote

7. 'We couldn`t possibly,' snipped the manager at check in 'you never requested that,' she continued.

"Dusty windows, a wet chair " Read full review on TripAdvisor 7/26/2008 Vote

8. That being said, when I called to complain after our trip, I spoke to a manager Mike Ellis.

"Smokey Room, but Management rectified the situation " Read full review on TripAdvisor 6/7/2011 Vote

9. Called General Manager following day (Tuesday) was told I would be called back by Friday with answers to my issues and why they happened.

"Super 8 and Motel 6 Give Better Service " Read full review on TripAdvisor 10/15/2009 Vote