Park Lane Inn and Suites, Portland, Front Desk

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Rank

30th

Out of 287

Park Lane Inn and Suites	Average Price: $89 Check Rates

Hotel Class:

809 SouthWest King Avenue

Portland, 97205 View map

5-Star Hotel Rank: 2 of 7
Average review rating: 4.23

OpinionWell Value Index: 10

Traveler reviews analyzed: Expedia (65) , TripAdvisor (154) , YahooTravel (8)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (4) balcony (5) bar (8) bargain (8) bath (3) bathroom (36) bed (49) breakfast (62) charge (4) check in (6) check out (5) closet (8) cost (7) deal (10) decor (8) dinner (5) downtown (65) food (20) freeway (3) front desk (34) hotel (195) housekeeping (8) laundry (3) lobby (28) location (134) manager (5) money (8) neighborhood (19) parking (75) pillow (7) pool (4) price (43) rate (13) recommend (26) restaurant (60) room (320) service (22) sheets (7) shower (16) staff (95) street (63) suite (132) to park (8) towel (5) tub (5) value (20) view (26) walk (80) water pressure (4) wireless (15)

Front desk

Appears in 34 comments.

80% wrote positive comments about front desk

The following words were used in comments with Front desk:
free (3) friendly (8) great (4) helpful (13) housekeeping (3) most (2) offers (2) park (4) personable (3) quiet (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Front desk was very helpful and answered all of our questions.

"Good In City Apartment Style Hotel " Read full review on TripAdvisor 3/26/2012 Vote

2. Front desk is super helpful.

"Excellent value! " Read full review on TripAdvisor 1/14/2012 Vote

3. When I asked about this at the front desk, although friendly, the staff was indifferent to the problem.

"Only stay at the suites side " Read full review on TripAdvisor 10/23/2011 Vote

4. The front desk staff was friendly and very helpful (even printing a 200+ page menu directory for a food delivery service.

"Could've been closer to downtown but a nice place to wind down after a long trip " Read full review on TripAdvisor 10/2/2011 Vote

5. Front desk and housekeeping were both extremely helpful with questions and an iron and ironing board were delivered promptly.

"Excellent value, location, decor and amenities! " Read full review on TripAdvisor 9/6/2011 Vote

6. The kids loved the cookies and fruits at the front desk, too.

"Hopefully next time will be better. " Read full review on TripAdvisor 8/1/2011 Vote

7. I really appreciated the front desk taking such good care of us and upon our next trip to Portland, will spend the extra $ and go for the Suites.

"Rough start with a great ending. " Read full review on TripAdvisor 4/25/2011 Vote

8. It was pretty bad so I called the front desk and was informed that they could ask the neighbors to be quiet, but that was about it.

"Rough start with a great ending. " Read full review on TripAdvisor 4/25/2011 Vote

9. The front desk staff were very friendly, helpful and accommodating.

"Exceeded our expectations-staff very helpful " Read full review on TripAdvisor 1/18/2011 Vote

10. I called down to front desk to get a better understanding of what their housekeeping policy was, and was told that he actually had no idea.

"Third time was not a charm. " Read full review on TripAdvisor 8/11/2010 Vote